In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
32
32
years of professional experience
Work History
Quality Assurance Specialist
Achieva Credit Union
11.2020 - Current
Ensured product compliance with industry regulations by staying up-to-date on relevant standards and guidelines, implementing necessary changes to maintain conformance.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.
Server
The Pub, Tavern Restaurant Group
11.2022 - 06.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Assistant Store Manager
Publix Supermarkets Store
10.1993 - 08.2015
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
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