Elaine Chapman
Corpus Christi,Texas
Summary
Qualification Highlights: Cash handling and customer service experience dating as early as 1999
Experienced with customer service and transaction management. Utilizes leadership skills to guide teller teams and optimize efficiency. Track record of maintaining high standards in cash handling and compliance. Self motivated with a desire to learn any aspect of my job.
Overview
2026
2026
years of professional experience
Work History
Head Bank Teller
First Community Bank
01.2020 - Current
- Process over-the-counter and drive-thru transactions (withdrawals and deposits)
- Tend to all account-related inquiries
- Balance the funds assigned to my drawer
- Balance the vault, keep up with vault transactions
- Prepare money to sell to Fed, or buy money from Fed
- Work on new loan submissions upon transfer to loan department
- Managed high-volume cash drawer, maintaining accountability and minimizing discrepancies.
- Assisted branch management in implementing new policies and procedures, ensuring smooth transitions for both staff and clients.
- Contributed to the development of training materials for new hires, improving overall team competency levels.
- Conducted regular audits of cash drawers, ensuring compliance with internal controls and regulatory requirements.
- Balanced ATM machines bimonthly as part of routine maintenance tasks, ensuring optimal functioning and reliability for customers'' use.
- Collaborated with team members to meet or exceed branch performance targets consistently.
- Assist others within the branch on other task.
Licensed Massage Therapist
The Woodhouse Day Spa
- Listened to client requests and demands, adjusting the service as needed
- Services include: Different massage modalities, depending what the client needs
- (Swedish, Shiatsu, Reflexology, etc..)
- Recommended spa products and miscellaneous services to clients
Education
Trade School -
Texas School of Massage Therapy
Houston, Texas04-1999
High School -
Brazosport High School
Freeport, Texas05.1995
Skills
- Professionalism and ethics
- Effective communication
- Financial record keeping
- Financial software
- Rapid 10-key data entry
- Problem-solving
- Reliable and responsible
- Attention to detail
- Multitasking
Qualification Highlights
- Cash handling and customer service experience dating as early as 2002.
- Additional training in various customer service practices.
Timeline
Head Bank Teller
First Community Bank
01.2020 - Current
Licensed Massage Therapist
The Woodhouse Day Spa
Trade School -
Texas School of Massage Therapy
High School -
Brazosport High School
Similar Profiles
Araceli ArciniegaAraceli Arciniega
Loan Assistant at First Community BankLoan Assistant at First Community Bank
Melisa KeislerMelisa Keisler
Senior Construction Mortgage Loan Processor/Closer at First Community BankSenior Construction Mortgage Loan Processor/Closer at First Community Bank
Sarah TrueloveSarah Truelove
Bank Teller at First Community BankBank Teller at First Community Bank