Elaine Elliott
Savannah,GA
Summary
Proven expertise in HIPAA compliance and insurance billing, honed at Emory University Hospital. Demonstrated ability to enhance patient safety and equipment longevity, alongside streamlining claim processes for improved efficiency. Skilled in fostering patient and vendor relationships, achieving a high trust level and competitive pricing. Exceptional at negotiating and problem-solving, ensuring top-quality client solutions.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Medicaid Durable Medical Equipment Specialist
Emory University Hospital
Atlanta Ga
- Educated patients on proper usage and maintenance of their durable medical equipment, promoting safety and longevity.
- Managed billing processes accurately and efficiently, resulting in a high level of trust from both insurance companies and patients.
- Maintained up-to-date knowledge of industry trends and advancements, staying ahead of the curve in providing top-quality solutions for clients.
- Negotiated contracts with vendors to secure competitive pricing on high-quality products, benefiting both the organization and patients alike.
Medicaid Billing Specialist
Emory University Hospital
Atlanta GA
- Maintained up-to-date knowledge of Medicaid regulations, ensuring full compliance in all billing practices.
- Supported management with ad hoc reporting requests related specifically to Medicaid reimbursement performance.
- Assisted in training new team members, sharing expertise on efficient Medicaid billing processes.
- Prevented revenue loss by quickly identifying trends or patterns in denied claims, taking corrective action accordingly.
Sales Associate
Big Lots
Savannah, GA
03.2020 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Roses Department Store
Savannah, GA
11.2019 - 10.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Medical Claims Specialist
Bright Point Urgent Care
Stockbridge, GA
04.2013 - 10.2017
- Reduced errors in claims submissions through meticulous attention to detail and thorough review processes.
- Improved claim processing efficiency by streamlining workflows and implementing best practices.
- Expedited claim resolution times with proactive communication between patients, providers, and insurance companies.
- Assisted in the development of policies and procedures related to medical claims management, ensuring compliance with industry regulations.
Education
Not Completed - Medical Information Systems
Elizabethtown Community And Technical College
Elizabethtown, KYSkills
- HIPAA Compliance
- Insurance Billing
- Equipment knowledge
- Delivery Coordination
Certification
Medical billing
Timeline
Sales Associate
Big Lots
03.2020 - 11.2023
Sales Associate
Roses Department Store
11.2019 - 10.2023
Medical Claims Specialist
Bright Point Urgent Care
04.2013 - 10.2017
Medicaid Durable Medical Equipment Specialist
Emory University Hospital
Medicaid Billing Specialist
Emory University Hospital
Not Completed - Medical Information Systems
Elizabethtown Community And Technical College