Elaine Elliott
Quarryville
Summary
Dedicated and technically skilled business professional with several years of demonstrated success developed through experience. First as an administrative assistant and office manager as well as the key position of General Manager. Equipped to handle many priorities, multi-task and meet deadlines efficiently. Ability to interact with supervisors, staff, students and parents in a courteous and professional manner.
Overview
32
32
years of professional experience
Work History
Administrative Assistant to the Principal
Solanco School District
Quarryville, PA
03.2022 - Current
- Coordinated daily administrative operations to support school leadership and enhance overall efficiency.
- Managed communication between staff, parents, and students to ensure clarity and engagement within the school community.
- Organized schedules, meetings, and events for the principal, optimizing time management and resource allocation.
- Developed and maintained filing systems to streamline document retrieval and support compliance with district policies.
- Assisted in budget preparation and monitoring expenditures to maintain financial accountability within administrative functions.
- Implemented improvements to office procedures that increased workflow efficiency while ensuring accuracy in documentation processes.
- Managed sensitive information with discretion while maintaining confidentiality of student records, personnel files, and administrative issues brought to the attention of the Principal.
- Facilitated smooth daily operations in the school office through meticulous attention to detail in record keeping and document preparation.
Attendance Secretary / Clerical Assistant
Solanco School District
Quarryville, PA
08.2015 - 03.2022
- Managed daily attendance records for students, ensuring accuracy and compliance with district policies.
- Collaborated with school counselors to address chronic absenteeism through targeted intervention strategies.
- Facilitated smooth administrative operations by managing incoming phone calls, emails, and visitors related to attendance matters.
- Coordinated communication between parents, teachers, and administration regarding student attendance issues.
- Implemented electronic attendance tracking system, improving efficiency in data collection and reporting.
- Developed and maintained comprehensive filing system for student attendance documentation and related correspondence.
Vault Supervisor / Customer Service
Ferguson and Hassler Supermarket
Quarryville, PA
08.2013 - 08.2015
- Supervised vault operations, ensuring compliance with safety and security protocols.
- Trained and mentored staff on cash handling procedures and best practices.
- Implemented inventory control measures to optimize vault resources and minimize discrepancies.
- Coordinated daily cash reconciliation processes, ensuring accuracy in financial reporting.
- Achieved a high level of customer satisfaction by promptly addressing any concerns or complaints.
- Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.
General Manager/Director of Player Services
Parx Casino and Racing
Bensalem, PA
03.1994 - 01.2008
- Repeatedly promoted during a 14 year career with Parx and their off track wagering facilities.
- Fostered relationships with key guests to enhance brand engagement and loyalty programs.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and reporting processes to track progress towards organizational objectives accurately.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of positions for the organization.
Education
High School Diploma -
Upper Darby High School
Upper Darby, PA06-1988
Skills
- Strong organization
- Document preparation
- Policy enforcement
- Time management
- Critical thinking
Timeline
Administrative Assistant to the Principal
Solanco School District
03.2022 - Current
Attendance Secretary / Clerical Assistant
Solanco School District
08.2015 - 03.2022
Vault Supervisor / Customer Service
Ferguson and Hassler Supermarket
08.2013 - 08.2015
General Manager/Director of Player Services
Parx Casino and Racing
03.1994 - 01.2008
High School Diploma -
Upper Darby High School