ELAINE GRANDMONT
Hanford,US
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
14
14
years of professional experience
Work History
District Manager
Frontline Media Solutions
01.2018 - 02.2025
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Mentored team members by demonstrating best practices for sales and customer service.
- Cultivated positive rapport with associates and team leadership.
- Collaborated with Vice President of Operations to improve performance and grow sales.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
Business Office Director
The Remington
01.2022 - 06.2024
- Managed all aspects of the business office operations, including payroll and accounts payable and receivable.
- Trained staff on proper accounting procedures and best practices.
- Coordinated with other departments to ensure accurate data collection and reporting.
- Assisted in developing strategies to increase profitability while controlling costs.
- Participated in strategic planning sessions aimed at improving operational efficiency.
- Attended and participated in continuing educational programs to optimize job performance.
- Performed human resources functions by conducting new hire orientation and administering benefits.
- Oversaw financial operations such as accounts receivable, accounts payable and payroll.
Food Service Worker
Hanford Elementary School District
08.2012 - 09.2018
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Rotated inventory to reduce waste and optimize freshness.
- Collaborated with team to deliver timely service of items.
- Maintained safe food handling practices to prevent germ spread.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
Food Service Worker
Beto's Stadium Drive Inn
08.2011 - 01.2017
- Developed and maintained positive relationships with customers to enhance service.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
Office Assistant
Coalinga State Hospital
05.2011 - 10.2013
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Assisted with special projects as needed by researching information on the internet or through other sources.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Education
Some College (No Degree) - Business
Mount San Jacinto College
San Jacinto, CASkills
- Staff Leadership, Business Operations, Human Resources, Relationship Building, CRM, Office Management, Revenue Analysis, Accounting, Payroll, Strategic Planning, Sales, Customer Service, Inventory Management, Administrative Support
LANGUAGES
English (Native).
ADDITIONAL INFORMATION
- ACTIVITIES AND HONORS
- Elks Lodge member
- Children's sports
- Membership Longfield Center
- Travel
- Nature
Timeline
Business Office Director
The Remington
01.2022 - 06.2024
District Manager
Frontline Media Solutions
01.2018 - 02.2025
Food Service Worker
Hanford Elementary School District
08.2012 - 09.2018
Food Service Worker
Beto's Stadium Drive Inn
08.2011 - 01.2017
Office Assistant
Coalinga State Hospital
05.2011 - 10.2013
Some College (No Degree) - Business
Mount San Jacinto College