Summary
Overview
Work History
Education
Skills
Timeline
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Elaine Jackson

Fort Lauderdale,FL

Summary

Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels. Successfully delivering services on contract or project basis to clients in various industries and specialties. Demonstrated ability to provide expert advice and guidance, helping clients improve market position. Enthusiastic about providing professional support in different environments.

Overview

20
20
years of professional experience

Work History

Independent Contractor

Courier Express
08.2022 - Current
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Reduced customer complaints by providing timely updates and maintaining clear communication throughout the delivery process.
  • Ensured safe transportation of packages with careful handling and secure storage methods.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.

RSR Driver

Frito-Lay
02.2019 - 08.2021
  • Improved route efficiency by carefully planning and adjusting daily delivery schedules.
  • Reduced fuel consumption with strategic driving techniques and regular vehicle maintenance.
  • Enhanced customer satisfaction by providing timely deliveries and maintaining professional communication.
  • Ensured safe transportation of goods, adhering to company policies and regulatory guidelines.
  • Increased overall productivity by performing pre-trip inspections to identify any potential issues before starting a shift.
  • Trained new Route Sales Representatives, sharing best practices for success in the role.

Store Manager

Footlocker Inc.
07.2004 - 02.2021
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.

Education

High School Diploma -

Fort Lauderdale High School
Fort Lauderdale, FL
06.1998

Skills

  • Workload Management
  • Contract Negotiation
  • Customer Service
  • Time Management
  • Inventory management
  • Tech-savviness
  • Load organization

Timeline

Independent Contractor

Courier Express
08.2022 - Current

RSR Driver

Frito-Lay
02.2019 - 08.2021

Store Manager

Footlocker Inc.
07.2004 - 02.2021

High School Diploma -

Fort Lauderdale High School

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Elaine Jackson