Dependable and courteous Medical Assistant bringing 20 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
17
17
years of professional experience
Work History
Children's Church Volunteer
Sunnyslope Christian Center
Hollister, CA
03.2022 - Current
Developed lesson plans in accordance with curricula and core church beliefs.
Demonstrated leadership by making improvements to work processes and helping to train others.
Teach the girls how to be respectful and responsible young ladies.
Child Caregiver
Marissa Castillo
Hollister, CA
02.2020 - Current
Drop off and pick up children from school
Organized and planned age-appropriate reading, crafts and music lessons.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Cared for 3 children ages 6mon to 12yrs.
Enforced rules to teach good manners and maintain safe environment.
Communicated with parents about daily activities and any concerning behaviors.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Medical Assistant
Community internal medicine, Inc.
Gilroy, CA
08.2007 - 02.2020
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Documented notes during patient visits.
Cleaned and maintained medical equipment following procedures and standards.
Scheduled appointments for patients via phone and in person.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Contacted pharmacies to submit and refill patients' prescriptions.
Collaborated with local pharmacies to resolve and clarify issues with patient medication.
Organized charts, documents and supplies to maintain team productivity.
Conducted insurance verification and pre-certification and pre-authorization functions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Head JV Girls' Basketball Coach/Assistant Girls Varsity Basketball Coach at Sunnyslope High SchoolHead JV Girls' Basketball Coach/Assistant Girls Varsity Basketball Coach at Sunnyslope High School