Elaine Keane
Burlington,Vermont
Summary
Strategic Healthcare Operations Leader with over 10 years of progressive leadership experience specializing in clinical strategy, virtual care delivery, and operational execution. Proven track record of managing high-volume, cross-functional teams and complex medical operations across the US, UK, China, and Ireland. Expert in leveraging data insights and technology to optimize clinical workflows, enhance patient engagement, and bridge service gaps for at-risk populations. Dedicated to driving high-quality care outcomes and operational excellence through continuous improvement and multicultural leadership in remote and onsite environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Women’s Health Clinical Operations Manager
University of Vermont Medical Center
Burlington, VT
01.2021 - Current
- Multidisciplinary Leadership: Direct daily operations for a high-volume, cross-functional team including physicians, midwives, nurses, and administrative staff across obstetrics, gynecology, and reproductive health.
- Operational Innovation: Lead the integration of new clinical programming, including menopause care, acupuncture, and advanced prenatal models, translating clinical vision into operating strategies.
- Data-Driven Excellence: Analyzed virtual care delivery platforms to identify service gaps, utilizing data insights to optimize care delivery for at-risk populations.
- Process Optimization: Architected clinical workflows and patient access strategies focused on team efficiency and high-quality member outcomes.
- Technology & Data Integrity: Leverage deep experience with Electronic Health Record (EHR) systems to ensure process consistency and data-driven decision-making across departments.
- Stakeholder Management: Cultivate vital partnerships between clinical staff and administration to foster a culture of trust and "Succeeding Together".
Science Department Leadership Team
Nobel High School
Stevenage, UK
01.2013 - 01.2016
- Continuous Improvement: Contributed to department leadership by creating and assessing innovative methodologies to improve engagement and outcomes.
- Complex Instruction: Delivered comprehensive curriculum in Physics, Chemistry, and Biology, maintaining high standards of excellence.
Clinic Manager (Multisite Operations)
Parkway Health
Shanghai, China
01.2007 - 01.2011
- Strategic Growth: Directed daily operations and clinical strategy for three urban primary care centers, including specialized medical and dental facilities.
- Financial Stewardship: Orchestrated annual budgets and established aggressive revenue targets to ensure long-term sustainability and growth.
- Clinical Excellence: Served as the final decision-maker for complex patient care pathways and empowered medical staff through continuous training programs.
Clinical Perfusion Scientist
University Hospital Cork & St James’s Hospital
Ireland
01.1998 - 01.2006
- Critical Operations: Managed life-critical machinery during complex cardiac surgeries, demonstrating high-stakes decision-making and rapid professional judgment.
Education
Certificate - Health Coaching
Sears Wellness Institute
USA01.2021
Postgraduate Certificate - Education (Honors)
University of Hertfordshire
UK01.2013
Bachelor of Psychology - First Class Honors
Open University
UK01.2012
Post Graduate Diploma - Clinical Perfusion Science / MSc
Westminster College London
UK01.2001
Bachelor of Science - Physiology, Honors
Trinity College Dublin
Ireland01.1998
Skills
Operational Strategy & Execution: Strategic Planning, Budgeting & Revenue Targets, Change Management, Scaling Clinical Programs
Clinical Operations & Innovation: Virtual Care Delivery, Clinical Workflow Optimization, Patient Access, AI-Supported Tool Integration
Leadership & Team Building: Multidisciplinary Team Management (Physicians, Nurses, Coaches), Performance Improvement, Stakeholder Engagement
Global Compliance & Science: International Operations (USA, UK, China, Ireland), Electronic Health Records (EHR), Clinical Perfusion Science
Certification
Licensure: Full clean Vermont driving license; Valid EAD / USA work permit.
Interests
Travel, running, tennis
Certifications & Skills
Community Leadership: Volunteer teacher at Mater Christi School; Youth mentoring and coaching.
Timeline
Women’s Health Clinical Operations Manager
University of Vermont Medical Center
01.2021 - Current
Science Department Leadership Team
Nobel High School
01.2013 - 01.2016
Clinic Manager (Multisite Operations)
Parkway Health
01.2007 - 01.2011
Clinical Perfusion Scientist
University Hospital Cork & St James’s Hospital
01.1998 - 01.2006
Certificate - Health Coaching
Sears Wellness Institute
Postgraduate Certificate - Education (Honors)
University of Hertfordshire
Bachelor of Psychology - First Class Honors
Open University
Post Graduate Diploma - Clinical Perfusion Science / MSc
Westminster College London
Bachelor of Science - Physiology, Honors
Trinity College Dublin