Elaine Lopez
Dallas,TX
Summary
Highly motivated employee with a strong desire to take on new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly acquire new skills. Committed job seeker with a track record of meeting company needs through consistent and organized practices. Skilled in working under pressure and adept at adapting to new situations and challenges to enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Server
Cheddar
Dallas, TX
04.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Busser/Food Runner
Perrys Steakhouse & Grille
Dallas, TX
05.2022 - 09.2022
- Cleared tables to maintain high turnover rate and minimize wait times.
- Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Maintained stock and cleanliness of stations for meal periods with silverware, linens and condiments.
- Notified manager of issues with equipment or breakage.
Server
Olive Garden
Grand Prairie, TX
08.2021 - 02.2022
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Cashier
Journeys
Cedar Hill, TX
02.2021 - 08.2021
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Faith Family Academy
Dallas, TX05.2021
Skills
- Relationship Building
- Teamwork and Collaboration
- Effective Problem Solving
- Strategic Planning
- Customer Service Excellence
- Exceptional customer service
- Guest engagement
- Strong work ethic
- Customer service
Timeline
Busser/Food Runner
Perrys Steakhouse & Grille
05.2022 - 09.2022
Server
Cheddar
04.2022 - 04.2023
Server
Olive Garden
08.2021 - 02.2022
Cashier
Journeys
02.2021 - 08.2021
High School Diploma -
Faith Family Academy