Elaine Matos
Clearwater,FL
Summary
Real Estate Agent coordinating clients, agents, and lenders through prospecting, lead tracking, and follow-up across active transactions. Builds buyer and seller interest by hosting about 25 open houses, preparing property promotions, flyers, and social media content. Keeps 100+ client records at a time, appointment details, and communication logs organized so each interaction stays timely and clear.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Real Estate Agent
Coldwell Banker
St. Pete Beach, FL
10.2025 - Current
- Hosted approximately 25 open houses, managing property access, visitor engagement, marketing, and follow-up.
- Coordinated with clients, agents, and lenders to keep communication clear and transactions moving smoothly.
- Maintained organized client records, lead activity, appointment details, and communication logs in Microsoft Excel and Microsoft Outlook.
- Created weekly social media content, flyers, property promotions, and basic video content using Google Workspace and Monday.com.
- Tracked prospects and follow-ups to support pipeline activity and timely client outreach.
- Coordinated appointments, property access, and communication calendars to support day-to-day scheduling.
- Supported transaction coordination by organizing documents, maintaining records, and routing details for review.
Trust Administrator
Elite Trust
Clearwater, FL
01.2025
- Managed approximately 400 client accounts each month, coordinating administrative and financial activity across trust records.
- Processed approximately 400 monthly invoices, checks, ACH payments, and disbursement requests with accurate, timely handling.
- Prepared client budgets and maintained supporting financial records and documentation in Microsoft Excel and Microsoft Word.
- Resolved duplicate invoices, payment discrepancies, missing documentation, account errors, and urgent payment issues promptly.
- Maintained clear correspondence and follow-up through Microsoft Outlook to keep account activity organized and moving.
Membership Coordinator
Suncoast Tampa Association of Realtors (STAR)
Clearwater, FL
01.2018 - 01.2025
- Managed an association of more than 20,000 members through onboarding, renewals, transfers, reinstatements, and account updates.
- Handled approximately 20 to 30 calls, 20 emails, and up to 5 walk in requests on busy days while maintaining responsive member support.
- Processed approximately 30 to 50 membership applications and account changes weekly with accurate data entry and follow-through.
- Resolved MLS, Supra eKEY, compliance, payment, and complex account issues across RAMCO/GrowthZone, Matrix, Supra, NRDS, DBPR, and Stellar MLS.
- Trained new employees on membership workflows and supported coworkers with troubleshooting and bilingual member communication.
- Used Microsoft Word, Microsoft Excel, Microsoft Outlook, Google Workspace, and Monday.com to organize calendar coordination and daily follow-up tasks.
- Maintained lead tracking and transaction coordination while updating member records and supporting account-related workflow across teams.
Education
Florida Real Estate Sales Associate License - undefined
State of Florida
Business Administration and Marketing Studies - Business Administration and Marketing Studies
Everest University
Skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Personal Information
Title: ADMINISTRATIVE AND OFFICE OPERATIONS PROFESSIONAL
Certification
Florida Real Estate Sales Associate License
Languages
English
Spanish
Timeline
Real Estate Agent
Coldwell Banker
10.2025 - Current
Trust Administrator
Elite Trust
01.2025
Membership Coordinator
Suncoast Tampa Association of Realtors (STAR)
01.2018 - 01.2025
Business Administration and Marketing Studies - Business Administration and Marketing Studies
Everest University
Florida Real Estate Sales Associate License - undefined
State of Florida