Elaine Ortiz
Reno,NV
Summary
General Manager with High Desert Pool and Spa, enhancing team performance through effective training and optimizing inventory management. Skilled in financial reporting and relationship building, I successfully implemented strategies that boosted sales and profitability while ensuring exceptional customer satisfaction.
Overview
19
19
years of professional experience
Work History
General Manager
High Desert Pool and Spa
Reno, NV
01.2008 - Current
- Oversaw daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented staff training programs to enhance team performance and product knowledge.
- Managed inventory control processes, optimizing stock levels and reducing waste.
- Collaborated with vendors to negotiate contracts, improving product quality and cost efficiency.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
High School Diploma -
Foothill High School
North Valleys California06-1988
Skills
In charge of office staff and route crew
In charge of office sales and orders and restock
In charge of bookkeeping and billing of monthly route
In charge of billing for repairs
In charge of stocking shelves and backstock
Timeline
General Manager
High Desert Pool and Spa
01.2008 - Current
High School Diploma -
Foothill High School