Elaine Salerno
Moneta,VA
Summary
Highly adaptable and detail-oriented title clerk with 15 + years of experience in administrative coordination, customer service, and business management. Knowledgeable of diverse business practices such as Sales, Marketing and Inventory management. Skilled at addressing clients needs and ensure smooth running of operations to maximize sales. Adept at working with the public, and utilizing these skills as a people person to engage with customers in order to create a professional atmosphere for them. Authorized to work in the US for any employer
Overview
38
38
years of professional experience
1
1
Certification
Work History
Title Clerk
Webster Marine Center
Moneta, VA
02.2024 - Current
- Handling all paperwork for the selling of Boats and Personal Watercraft
- Maintaining records and files of all customer's financial records Including, but not limited to receiving in all forms of payments
- Working with the DMV and Department of Water Resources to get the customer their new Titles and Registrations for their watercrafts
- Taking customer from the beginning of the process of purchasing a boat or personal watercraft, through the end , including receiving in payment to handling all information needed to title and register their personal water craft
- Handle inventory for all boats received into company
Certified Medical Assistant (CMA)
CENTRA MEDICAL GROUP - BEDFORD GENERAL SURGERY
Bedford, VA
09.2020 - 02.2024
- Managed insurance authorizations and referrals for 4 General Surgeons and 2 Nurse practitioners
- Office appointment planner and examination room and procedure room coordinator
- Processed and recorded all patients' vitals statistics and patient preparations for onsite minor surgical procedures
- Assisted all surgical procedures and patient recovery requirements
Manager / Volunteer
Delco Phantoms Hockey Team
Aston, PA
01.2009 - 12.2013
- Handled all paperwork for all Hockey teams
- Took care of collecting money from Hockey Parents for their payments due for each season of play
- Ordered all team apparel including uniforms, sticks and hockey pads
- Maintained all clerical records for all teams
Owner Operator/ Hair Designer
Studio 15
Cincinnati, OH
01.2002 - 12.2008
- Owned upscale Salon and Spa
- Handled all hiring of Stylists and Nail Tech
- Training classes for Stylists and Nail Techs
- Handled all financials for my company
- Purchased all furniture, hair products to use on clients as well as to sell
Owner/Greeting Sign Business
Flamingos Gone Wild
Mason, OH
01.2002 - 12.2008
- Handled all business and financials for this start up company
- Worked with customers to give their loved ones surprise signage on their special days like birthdays, graduations and anniversaries
- Put up signage on customers front lawns and in front of their businesses
- Worked with the public to give them a great and fun experience
Owner/operator
Memri's Salon and spa
Memphis, TN
01.1993 - 12.2002
- Owner and operator of upscale Salon in the Memphis area
- Handled all financials for the business including purchasing of all salon equipment, furniture and products to use and sell to our clients
- Salon enrichment courses for all Stylists and Nail Techs to further their education in their fields
Hair Designer and Manager of Assistants
Salon Montage
Newport, CA
09.1986 - 06.1993
- Hair designer working up to 10 hours per day for my clients
- Professionally trained hair colorist for salon
- Manager of 6 assistants for the entire salon with emphasis on their commitment to customer service and satisfaction
- Assistant training and enrichment classes for them to become stylists in their own right
Education
ABA associates degree -
05.1983
Certification - Medical Assistant
Central Virginia Community College
Nha TrangCentra medical Group
Moneta, VALake forest beauty Academy
Skills
- Medical Terminology
- Administrative Support
- Meeting Coordination
- Business Management
- MS Word/Excel
- Client/Vendor Relations
- Management
- Outside Sales
- Hair Styling
- Medical Office Experience
- Medical Records
- Makeup Application
- Vital signs
- Computer skills
- Cash register
- Retail management
- POS
- Microsoft Excel
- Organizational skills
- Customer service
- EMR systems
- Patient care
- Negotiation
- Time management
- Medication administration
- Account management
- Leadership
- B2B sales
- Blood sampling
- Phlebotomy
- Documentation review
Certification
- Certified Medical Assistant
- CPR Certification
- Cosmetology License
- Food Handler Certification
- BLS Certification
- First Aid Certification
- Driver's License
- CCMA Certification
- RMA
- NRCMA
Timeline
Title Clerk
Webster Marine Center
02.2024 - Current
Certified Medical Assistant (CMA)
CENTRA MEDICAL GROUP - BEDFORD GENERAL SURGERY
09.2020 - 02.2024
Manager / Volunteer
Delco Phantoms Hockey Team
01.2009 - 12.2013
Owner Operator/ Hair Designer
Studio 15
01.2002 - 12.2008
Owner/Greeting Sign Business
Flamingos Gone Wild
01.2002 - 12.2008
Owner/operator
Memri's Salon and spa
01.1993 - 12.2002
Hair Designer and Manager of Assistants
Salon Montage
09.1986 - 06.1993
ABA associates degree -
Certification - Medical Assistant
Central Virginia Community College
Centra medical Group
Lake forest beauty Academy