KIYA LANDERS
Garland
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am experienced in fast-paced environments and adaptable to last-minute changes. Who thrives under pressure and consistently earns high marks for work quality and speed. Compassionate about learning and expanding my medical knowledge to become a future student for my medical career.
Overview
7
7
years of professional experience
1
1
Certification
Work History
TITLE CLERK
FIVE STAR FORD DALLAS
DALLAS, TX
11.2023 - Current
- Coordinated with other departments to resolve issues related to titling process.
- Researched customer inquiries regarding title information.
- Assisted customers with questions about the titling process or fees associated with it.
- Verified accuracy of title documents for completeness and correctness.
- Ensured that all necessary paperwork was completed correctly prior to closing out a transaction.
- Performed data entry of vehicle information into system for registration purposes.
- Processed applications for new titles, transfers and duplicate titles.
- Managed and filed paperwork to transfer vehicle ownership title from dealer to purchaser for new, used and wholesale sales.
BARTENDER
Saltgrass Steakhouse
FARMERS BRANCH, TX
06.2023 - 11.2023
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Performed opening and closing duties including restocking supplies.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
Healthcare Worker
RED RIVER HEALTH CARE
Sulphur Springs, TX
07.2021 - 05.2023
- Assessed patient needs by conducting physical exams and reviewing medical history records.
- Developed strong relationships with patients by providing emotional support during difficult times.
- Documented all patient information accurately according to established protocols.
- Administered medications as prescribed by physician and monitored for effectiveness.
- Performed vital signs assessments such as blood pressure, temperature, pulse, respiration rate, and weight.
Office Assistant
FRAMEWORKS CONSTRUCTION
LANCASTER, CA
10.2019 - 05.2021
- Answered phone calls and directed them to appropriate personnel.
- Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Managed inventory of office supplies and placed orders when needed.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Managed daily office operations and maintained a clean and efficient workspace.
Education
EMT-B - Emergency Medicine
RC HEALTH SERVICES
Richardson, TX12.2024
High School Diploma -
QUARTZ HILL HIGH SCHOOL
Lancaster, CA06.2020
Skills
- Customer service
- Microsoft Excel
- Documentation accuracy
- Title processing
- Team collaboration
- Legal compliance
- Accuracy and precision
- Notary public
- Verification
- Problem-solving
- Critical thinking
- Reliability
- Multitasking
- Organizational skills
- Excellent communication
- Healthcare education
- Medical terminology
- HIPAA compliant
Certification
CPR
BLS
Timeline
TITLE CLERK
FIVE STAR FORD DALLAS
11.2023 - Current
BARTENDER
Saltgrass Steakhouse
06.2023 - 11.2023
Healthcare Worker
RED RIVER HEALTH CARE
07.2021 - 05.2023
Office Assistant
FRAMEWORKS CONSTRUCTION
10.2019 - 05.2021
EMT-B - Emergency Medicine
RC HEALTH SERVICES
High School Diploma -
QUARTZ HILL HIGH SCHOOL