Elaine Scott
Hagerstown,MD
Summary
Dynamic loan processor with a strong background in mortgage underwriting and compliance. Known for effective communication and collaboration with underwriters, enhancing workflow efficiency and ensuring accurate evaluations of loan applications.
Overview
13
13
years of professional experience
Work History
Home Equity Loan Processor
State Employees Credit Union of Maryland
Linthicum Heights, MD
11.2025 - 07.2026
- Processed home equity loan applications ensuring adherence to credit union policies and compliance regulations.
- Reviewed borrower documentation for accuracy and completeness to facilitate timely loan approvals.
- Communicated effectively with members to address inquiries and provide updates on loan status.
- Assisted in evaluating financial information to determine eligibility for home equity loans.
- Collaborated with underwriters to ensure accurate evaluations of loan risk and borrower eligibility.
- Continuously improved personal performance by seeking feedback from peers and supervisors, adjusting work habits accordingly to enhance productivity and client satisfaction.
Home Equity Loan Processor
S3 Shared Service Solutions
Baltimore, MD
03.2023 - 11.2025
- Coordinated with underwriting team to resolve issues and expedite the processing workflow.
- Maintained comprehensive records of loan files, ensuring data integrity and confidentiality.
- Adapted quickly to evolving processes and technology systems for efficient loan processing operations.
- Supported efforts in streamlining procedures to enhance overall operational efficiency within the team.
- Managed multiple loan files concurrently, prioritizing tasks to meet tight deadlines without sacrificing quality.
Wholesale Underwriter
S3 Shared Service Solutions
Baltimore, MD
11.2019 - 03.2023
- Evaluated risk factors for insurance applications, ensuring compliance with underwriting guidelines.
- Analyzed financial data and credit histories to assess applicant eligibility and terms.
- Collaborated with agents to clarify information and resolve discrepancies in applications.
- Developed underwriting recommendations based on comprehensive risk assessments and market trends.
- Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
- Documented underwriting decisions and provided evidence of compliance with applicable regulations.
- Examined credit reports, financial statements and tax returns to determine repayment capability.
- Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
Mortgage Manger
GEICO Federal Credit Union
Chevy Chase, MD
09.2013 - 11.2019
- Led mortgage origination processes, ensuring compliance with regulatory standards and internal policies.
- Streamlined loan approval workflows, reducing processing time and improving operational efficiency across departments.
- Analyzed market trends to inform strategic decisions on mortgage product offerings and pricing strategies.
- Oversaw risk assessment procedures, enhancing accuracy of credit evaluations for potential borrowers.
- Presented monthly reports to executive management, highlighting key metrics such as loan volume, delinquency rates, and overall portfolio performance.
- Decreased loan approval turnaround time by optimizing workflow processes and enhancing communication among the team members.
E*Trade
Repurchase Manager
Arlington, VA
08.2013 - 10.2019
- Worked effectively in fast-paced environments.
- Led cross-functional teams to streamline operational processes and enhance productivity.
- Facilitated training sessions to improve team capabilities and ensure compliance with industry standards.
- Mentored staff, fostering skill development and promoting a culture of accountability.
- Managed the process of reviewing 1 st and 2 nd mortgage applications for compliance with guidelines.
- Assisted in the repurchase of over $20 million for mortgage loans that did not meet guidelines.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor of Science - Finnce
Shippensburg University of Pennsylvania
Shippensburg, PASkills
- Document review
- Credit analysis
- Appraisal review
- Pipeline management
- Mortgage underwriting
- Residential mortgage lending regulations
Timeline
Home Equity Loan Processor
State Employees Credit Union of Maryland
11.2025 - 07.2026
Home Equity Loan Processor
S3 Shared Service Solutions
03.2023 - 11.2025
Wholesale Underwriter
S3 Shared Service Solutions
11.2019 - 03.2023
Mortgage Manger
GEICO Federal Credit Union
09.2013 - 11.2019
E*Trade
Repurchase Manager
08.2013 - 10.2019
Bachelor of Science - Finnce
Shippensburg University of Pennsylvania