ELAINE Stewart

Pharmacy technician specializing in regulatory compliance and quality assurance. Demonstrated success in optimizing pharmacy operations and improving patient safety through targeted training and efficient workflow management. Focused on delivering high-quality patient care and promoting teamwork within the pharmacy environment.

Assigns tasks based on the unique strengths and schedules of staff members to optimize pharmacy workflow. Trains new technicians and interns on standard procedures, safety protocols, and new pharmacy software. Navigates sensitive conversations, provides constructive feedback, and motivates the team to achieve performance and safety goals. Monitors the entire pharmacy environment to quickly identify bottlenecks or spikes in demand and redirect resources appropriately., Deep understanding of state and federal pharmacy laws, infection-control policies, and Health Insurance Portability and Accountability Act (HIPAA) requirements. Overseeing stock levels, processing orders, removing expired drugs, and reconciling controlled substance discrepancies. Advanced ability to calculate dosages, measure liquids, and determine appropriate drug quantities., Develops and implements process improvements to reduce wait times and minimize dispensing errors. Handling complex insurance claims, prior authorizations, and resolving billing rejections. Acts as a liaison between pharmacy staff, pharmacists, nurses, and healthcare providers to ensure clear communication. Maintains composure and focus on patient safety during high-volume or critical situations.

• Pharmacy Technician, 03/31/28
• CPhT: National Certified Pharmacy Technician, 04/30/28

Assigns tasks based on the unique strengths and schedules of staff members to optimize pharmacy workflow. Trains new technicians and interns on standard procedures, safety protocols, and new pharmacy software. Navigates sensitive conversations, provides constructive feedback, and motivates the team to achieve performance and safety goals. Monitors the entire pharmacy environment to quickly identify bottlenecks or spikes in demand and redirect resources appropriately., Deep understanding of state and federal pharmacy laws, infection-control policies, and Health Insurance Portability and Accountability Act (HIPAA) requirements. Overseeing stock levels, processing orders, removing expired drugs, and reconciling controlled substance discrepancies. Advanced ability to calculate dosages, measure liquids, and determine appropriate drug quantities., Develops and implements process improvements to reduce wait times and minimize dispensing errors. Handling complex insurance claims, prior authorizations, and resolving billing rejections. Acts as a liaison between pharmacy staff, pharmacists, nurses, and healthcare providers to ensure clear communication. Maintains composure and focus on patient safety during high-volume or critical situations.