ELAINE STROTHER
Flight Attendant
Reseda,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable, and dedicated to a team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
9
9
years of professional experience
15
15
years of post-secondary education
3
3
Certifications
Work History
Flight Attendant
Southwest Airlines
06.2022 - Current
- Complete four-week initial training course with passing grade of 85% or higher, lead pre-flight briefings with other crew members at the start of each calendar day, stay up to date on bulletins, memos and flight attendant manual self-study of knowledge, perform safety related duties including but not limited to: safety demonstration, interval cabin checks and pre-flight checks according to the transport FAA standard
- Lead crews by setting a good example and practicing time management, self- knowledge of rules and regulations set out by the company and by the line, upholding an exceptional level of customer service for all our travels and represent the company in an appropriate manner.
Administrative & Event Support Specialist
Immaculate Heart Community
06.2018 - 06.2022
- Open/close business center, purchase and manage supply inventory
- Create and maintain company files following company standards, point of contact with utilized vendors, clients, and management
- Maintain high standard of personal and environmental professionalism throughout the business center
- Supplied administrative support to executives and members, solely organized and produced procedures manual for internal support specialists’ responsibilities, prepared documents for microfilming and proficiently used equipment resulting in quality work for documents and publications
- Processed mail achieved high customer and member satisfaction rating from members and executives.
E-Commerce Store Manager
National Discount Centers
09.2017 - 11.2018
- Lead project management for E-commerce shops Maintain positive working relationships with clients and partners
- Oversee the setup and launch of new client stores and products, including successful completion of the appropriate setup/checklists as needed, Update products, descriptions, images, and other customer facing information
- Ensure the store front end functionality is optimized, Coordinate product restocks, Manage logistics for pre-order projects, Handle one off platform wide updates to all shops as needed Logistics and Order Management: Continually monitor shipping rates for accuracy
- Work with fulfillment partners and customer service team to provide efficient customer experiences
- Manage comp shipment requests, manage inventory levels and inventory reporting Work with several warehouses to ensure timely, effective product delivery Communicate effectively with the customer service team any expected issues, new projects etc
- To ensure they are properly equipped to handle inbound requests on managed stores
Flight Attendant
COMPASS AIRLINES
01.2015 - 01.2018
- Meet and greet passengers in a professional manner in person and on the phone
- Perform thorough pre-flight checks on the cabin emergency and safety equipment, medical supplies, and entertainment systems
- Responsible for coordinating all in-flight service requirements including food, beverages, and amenities
- Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, and/or schedules
- Announce and demonstrate safety and emergency procedures such as the use of oxygen masks, seat belts, and life jackets
- Communicate with cockpit crew regarding problems and information and respond to passenger’s requests as appropriate and in a timely manner
- Ensures expeditious boarding and disembarkation
- Perform other related duties as assigned.
Executive Assistant
OxGord
12.2016 - 08.2017
- Completes a broad variety of administrative tasks for the Founder & CEO including: managing an extremely active calendar of appointments; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging complex and detailed travel plans, itineraries, and agendas; and compiling documents for travel-related meetings Plans, coordinates and ensures the CEO's schedule is followed and respected Provides "gatekeeper" and "gateway" role, creating win-win situations for direct access to the CEO's time and office Communicates directly, and on behalf of the Founder and CEO, with Board members, and others, on matters related to CEO's programmatic initiatives
- Researches, prioritizes, and follows up on incoming issues and concerns addressed to the President, including those of a sensitive or confidential nature
- Determines appropriate course of action, referral, or response
- Provides a bridge for smooth communication between the Founder's office and internal departments; demonstrating leadership to maintain credibility, trust and support with senior management staff
- Works closely and effectively with the Founder and CEOs to keep him well informed of upcoming commitments and responsibilities, following up appropriately
- Provides leadership to build relationships crucial to the success of the organization and manages a variety of special projects for the Founder, some of which may have organizational impact
- Successfully completes critical aspects of deliverables with a hands-on approach, including drafting acknowledgement letters, personal correspondence, and other tasks that facilitate the founder's ability to effectively lead the company
- Prioritizes conflicting needs; handles matter expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures.
Education
Adult Residential Facility Administrator Certified, Los Angeles - Social Work
Relias Academy
Morrisville, NC 12.2021 - 05.2022
Associate of Science - Sociology
El Camino College
Torrance, CA 06.2017 - Current
High School Diploma -
Cabrillo High School/Culver City Adult School
Culver City, CA 09.2006 - 06.2015
Skills
HIPAA Certified
Business travelers
Preflight briefings
Crew coordination
Schedule Management
AED and CPR certified
First Aid
Certification
CPR Certificate
Timeline
CPR Certificate
06-2022
First Aid Certificate
06-2022
Flight Attendant
Southwest Airlines
06.2022 - Current
Adult Residential Facility Administrator
05-2022
Adult Residential Facility Administrator Certified, Los Angeles - Social Work
Relias Academy
12.2021 - 05.2022
Administrative & Event Support Specialist
Immaculate Heart Community
06.2018 - 06.2022
E-Commerce Store Manager
National Discount Centers
09.2017 - 11.2018
Associate of Science - Sociology
El Camino College
06.2017 - Current
Executive Assistant
OxGord
12.2016 - 08.2017
Flight Attendant
COMPASS AIRLINES
01.2015 - 01.2018
High School Diploma -
Cabrillo High School/Culver City Adult School
09.2006 - 06.2015