Elaine Therese Reyes
Vacaville,CA
Summary
4 years working in customer service-related positions. Exceptionally hard working, reliable worker, skilled in food service, strong organizational skills, effective time management, competent in computer skills and ability to multitask.
Overview
7
7
years of professional experience
Work History
House Attendant
Kimpton Hotels & Restaurants
Sacramento, CA
12.2023 - Current
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Inspected rooms upon completion to ensure they met quality standards prior to guest arrival.
- Greeted guests warmly upon entering their room or suite and provided information about hotel services or facilities as requested.
- Communicated with customers about requests for additional supplies or cleaning services.
Volunteer
City of Davis Adaptive Recreation and Inclusion
Davis, CA
12.2023 - 12.2023
- Assisted with data entry projects to update organizational databases.
- Coordinated logistics for special events, such as conferences or workshops.
- Developed new ideas to increase volunteer recruitment and retention rates.
Kitchen Staff
Burger King
Vacaville
01.2021 - 01.2022
- Oversee all aspects of food and customer service
- Received orders from customers and accurately input then into system and served food to customers
- Trained staff in proper cooking procedures as well as safety regulations and productivity strategies, assisted them with various tasks as needed
- Conducted inventory food and miscellaneous supplies.
Kitchen Staff
Burger King
Vacaville
01.2018 - 01.2019
Warehouse Associate
Amazon
Vacaville
01.2020
- Used scanners to identify label information for appropriate pallet designation
- Loaded and unloaded trucks quickly and safely using pallet jacks and other equipment.
Education
Bachelor of Science - Hospitality and Tourism Management
California State University, Sacramento
Sacramento, CA05-2024
Associate of Science - Business Administration
Solano Community College
Suisun, CA01.2022
Associate in Arts - Liberal Studies
Solano Community College
Suisun, CA01.2021
Skills
- Flexible Schedule
- MS Office
- Guest Relations
- Housekeeping Knowledge
- Organizational abilities
- Detail Oriented
- Guest Greeting
- Customer Service
Accomplishments
- Sacramento State College of Recreation, Parks and Tourism Administration, Deans Honor List. 2022-2024
- Sacramento Hotel Association Scholarship
Timeline
House Attendant
Kimpton Hotels & Restaurants
12.2023 - Current
Volunteer
City of Davis Adaptive Recreation and Inclusion
12.2023 - 12.2023
Kitchen Staff
Burger King
01.2021 - 01.2022
Warehouse Associate
Amazon
01.2020
Kitchen Staff
Burger King
01.2018 - 01.2019
Bachelor of Science - Hospitality and Tourism Management
California State University, Sacramento
Associate of Science - Business Administration
Solano Community College
Associate in Arts - Liberal Studies
Solano Community College
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