Elainie Karagiannis
Edison,NJ
Summary
Detail-oriented Records Management Analyst with experience supporting regulated environments, including pharmaceutical and information management operations. Skilled in records lifecycle management, document control, vendor coordination, and compliance with GxP and corporate policies. Proven ability to manage high-volume workloads, resolve discrepancies, and support legal and regulatory requests with accuracy and efficiency.
Overview
25
25
years of professional experience
Work History
Records Management Specialist
Iron Mountain Records Management (Sanofi Pharmaceuticals
Bridgewater, NJ
03.2018 - 12.2025
- Implemented efficient filing systems to enhance accessibility and retrieval of critical documents.
- Collaborated with cross-functional teams to streamline records workflows and improve operational efficiency.
- Developed process documentation for records handling, promoting consistency across the department.
- Resolved discrepancies in recordkeeping through thorough investigation and corrective actions.
- Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
- Conducted research on industry best practices for records management, resulting in process improvements throughout the organization.
- Updated existing retention schedules according to changes in regulations or business requirements.
- Supported legal teams during litigation by providing accurate documentation as requested in a timely manner.
- Streamlined document retrieval time for internal departments through the creation of a comprehensive indexing system.
- Maintained strict confidentiality while handling sensitive employee files, including medical records and performance evaluations.
- Managed inventory control for off-site storage facilities, ensuring timely access to archived documents when needed.
- Established strong relationships with external vendors for secure off-site storage solutions, negotiating cost-effective contracts for the company''s needs.
- Managed file archival and information retrievals.
- Provided assistance with inbound and outbound document processes, document sorting, logging, and work order creation.
- Detail-oriented Records Management Analyst with experience supporting regulated environments, including pharmaceutical and information management operations.
- Skilled in records lifecycle management, document control, vendor coordination, and compliance with GxP and corporate policies.
- Proven ability to manage high-volume workloads, resolve discrepancies, and support legal and regulatory requests with accuracy and efficiency.
Records Management Specialist
Iron Mountain Records Management
Freehold, NJ
10.2000 - 03.2018
- Served as primary contact for over 200 customer accounts, managing daily records requests and resolving exceptions
- Processed inbound refiles, created new files, and researched unidentified documents using SKP database systems
- Updated customer records, including box information, billing codes, and record classifications
- Resolved transmittal discrepancies and maintained accurate documentation for record tracking
- Managed billing processes by updating Invoice Activity Register errors and recalculation reports for month-end close
- Executed and verified destruction orders with high accuracy and compliance standards
- Collaborated with account management, transportation, and operations teams to ensure service delivery met contractual guidelines
- Scanned and digitized documents into PDF format for electronic archiving
- Demonstrated strong communication, organizational, and customer service skills, improving overall customer satisfaction
- Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
Education
Accounting
Berkeley College
Woodbridge, NJSkills
- Retention scheduling
- Data privacy compliance
- Records management systems
- Electronic records management
- File retrieval
- RFID file tagging
- Privacy act
- Records classification
- Legal research
- Information management
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Timeline
Records Management Specialist
Iron Mountain Records Management (Sanofi Pharmaceuticals
03.2018 - 12.2025
Records Management Specialist
Iron Mountain Records Management
10.2000 - 03.2018
Accounting
Berkeley College