Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Elaisè McMahon

Huntersville,NC

Summary

Service-driven Head Bartender drawing from broad knowledge of cocktails, craft beers and ciders to provide targeted, customer-oriented service. Detailed inventory manager, coordinating product stocking and shipments. Team-oriented leader with clear communication and collaborative approach to workplace administration.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Bartender

Kodiak Bar & Lounge
08.2021 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Followed strict recipes and drink measurements to minimize product used.
  • Served high customer volumes during special events, nights, and weekends.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

General Manager

Kodiak Bar & Lounge
08.2021 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Bartender

Treehouse Vineyards
01.2020 - 10.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

Bachelor of Arts - Organizational Communication

University of North Carolina At Charlotte
Charlotte, NC
05.2022

Skills

  • Cash Register Operation
  • Food Preparation and Safety
  • Patron Experiences
  • Maintaining Clean Work Areas
  • Cocktail List Development
  • Ordering Bar Supplies
  • Attending Multiple Customers
  • Alcohol Ordering

Certification

  • CMP - Certified Meeting Planner
  • CSEP - Certified Special Event Professional

Additional Information

References:


Brian Woulfe

980-290-9258



Liam McMahon ( Co- Owner Kodiak Bar)

704-608-7822

Ljmcmahon1030@gmail.com

Timeline

Lead Bartender

Kodiak Bar & Lounge
08.2021 - Current

General Manager

Kodiak Bar & Lounge
08.2021 - Current

Bartender

Treehouse Vineyards
01.2020 - 10.2020

Bachelor of Arts - Organizational Communication

University of North Carolina At Charlotte

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Elaisè McMahon