Zurina Perez
Plainfield,IL
Summary
Resourceful professional in hospitality, known for high productivity and efficiency in task completion. Specialize in mixology, customer service, and inventory management. Excel at communication, teamwork, and adaptability, ensuring exceptional guest experiences.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Bartender
Local Bar and Grill
Wood Dale, IL
08.2025 - Current
- Utilized POS system efficiently for accurate order processing and payment transactions
- Managed cash handling procedures including opening/closing registers, reconciling cash drawers, and preparing bank deposits daily/weekly/monthly basis as required by company policy
- Performed regular maintenance tasks on bar equipment such as cleaning draft lines or replacing kegs ensuring optimal functionality
- Maintained cleanliness of the bar area according to health department guidelines resulting in zero violations during routine inspections
- Increased customer satisfaction scores through effective communication and problem-solving skills
Seasonal Worker
Binny's Beverage Depot
Plainfield, IL
11.2025 - 12.2025
- Operated cash register, ensuring efficient and accurate transaction processing.
- Assisted customers in product selection, providing knowledgeable recommendations on beverages.
- Maintained inventory levels through regular stock checks and restocking procedures.
- Collaborated with team members to create an organized and welcoming store environment.
Lead Bartender
Korner House
Elk Grove Village, IL
11.2012 - 08.2025
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Followed strict recipes and drink measurements to minimize product used.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Served high customer volumes during special events, nights and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Set up glassware, liquor and other necessary supplies for special events.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Engaging personality
- Handling difficult customers
- Bilingual in English and Spanish
- New hire training
Cashier/Stocker
Aldi
Bolingbrook, IL
06.2024 - 11.2024
- Processed customer transactions efficiently and accurately at busy retail locations.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided helpful recommendations.
- Collaborated with team members to restock shelves and manage inventory levels.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Helped customers find specific products, answered questions, and offered product advice.
- Stocked shelves with merchandise when needed.
Education
HS Diploma - undefined
Skills
Customer engagement
Cash register operation
Food safety management
Responsible alcohol service
Time management
Bar cleaning
Spanish (10 years)
Customer service (10 years)
Hotel experience
Cocktail experience
POS
Guest services
Highly reliable
Hospitality (10 years)
Beverage preparation
Inventory Patience and tolerance
Problem solving Engaging personality
Leadership (10 years)
Upselling
Retail sales
Nightclub
Guest relations
Computer skills
Sales
Fine dining experience
Bar supply restocking
Phone etiquette
Organizational skills
Spirits experience
Client services
Cash handling
Communication skills (10 years)
Health codes compliance
Computer literacy
Wine knowledge
Stocking (10 years)
Menu memorization
Certification
- Food Handler Certification
- BASSET Certification
- June 2025 to June 2028
- Beverage Alcohol Sellers and Servers Education and Training
- ServSafe Alcohol Certification
- Driver's License
Languages
English
Timeline
Seasonal Worker
Binny's Beverage Depot
11.2025 - 12.2025
Lead Bartender
Local Bar and Grill
08.2025 - Current
Cashier/Stocker
Aldi
06.2024 - 11.2024
Lead Bartender
Korner House
11.2012 - 08.2025