SAMANTHA STURTEVANT
Saint Petersburg
Summary
Personable and driven, with knack for creating memorable guest experiences. Adept in mixology and beverage presentation, with solid understanding of inventory management and customer service. Aims to elevate bar's atmosphere and contribute to its success.
Overview
4
4
years of professional experience
Work History
Lead Bartender
Boston Yacht Club
1 Front Street, Marblehead, MA
07.2025 - Current
- Led bar team in delivering exceptional customer service and creating innovative cocktail menus.
- Trained and mentored new bartenders on techniques, product knowledge, and safety protocols.
- Streamlined inventory management processes to reduce waste and ensure product availability.
- Collaborated with kitchen staff to develop drink pairings that enhanced dining experiences.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Trained three new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
SERVER/BARTENDER
RoundUp Nightclub
Davie
11.2023 - 07.2025
- Excellent customer service and drink preparation
- Boosted sales via premium drink upselling
- Resolved customer issues, promoting repeat business
- Collaborated with team to ensure prompt service
- Adhered to strict health regulations, managing cash and inventory efficiently
- Delivered exceptional customer service in fast-paced nightclub environment.
SERVER/BARTENDER
Carolina Ale House
Silver Spring, MD
03.2023 - 10.2023
- Enhanced customer experience through informed menu recommendations
- Ensured financial integrity via accurate cash handling and order processing
- Fostered a supportive work environment through collaborative efforts during peak hours
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Handled cash transactions accurately, ensuring proper reporting of daily sales.
SERVER/BARTENDER
Outback Steakhouse
Davie
02.2022 - 09.2022
- Managed front of house operations with efficiency, maximizing nightly covers
- Boosted revenue by upselling premium items and proposing innovative drink specials
- Ensured guest satisfaction through maintaining high cleanliness standards and swiftly adapting to peak hours
- Implemented effective table management system, resulting in reduced wait times
- Utilized guest feedback to suggest menu improvements, enhancing overall dining experience
Education
BACHELOR OF ARTS - COMMUNICATION
Florida International University
Miami01.2026
Skills
- Customer Engagement
- Upselling Techniques
- Team Collaboration
- Menu Knowledge
- Customer Service
- Staff Management
- Drink pairings
Timeline
Lead Bartender
Boston Yacht Club
07.2025 - Current
SERVER/BARTENDER
RoundUp Nightclub
11.2023 - 07.2025
SERVER/BARTENDER
Carolina Ale House
03.2023 - 10.2023
SERVER/BARTENDER
Outback Steakhouse
02.2022 - 09.2022
BACHELOR OF ARTS - COMMUNICATION
Florida International University