Elajiana Marre Allen
Glendale,AZ
Summary
Qualified Associate with 6+ years of experience delivering outstanding service, maintaining service levels, and handling customer complaints. Hard-working professional recognized by peers for my effective Interpersonal and Leadership skills. Looking to apply my experience with Interpersonal and Leadership at your company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dog Sitter/Walker
Rover.com
Phoenix, AZ
08.2023 - Current
- I work with a number of dogs, all sizes. House sitting, drop-ins, walking, and grooming.
- Provided attentive care for dogs, ensuring their safety and comfort during visits.
- Managed daily schedules for multiple clients, coordinating visits and services efficiently.
- Communicated effectively with pet owners about dog behavior and care needs.
- Administered medications and followed specific dietary requirements for various breeds.
- Trained dogs in basic commands, promoting good behavior during sitting sessions.
- Created engaging activities to keep dogs physically active and mentally stimulated.
- Built trusting relationships with clients through consistent communication and reliability.
Server/Bartender
Pullanos
Glendale, AZ
01.2025 - 12.2025
- Worked for an Italian restaurant and sport bar, Pullanos as a server and bartender.
- Provided excellent customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently at tables and bar area.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments accurately using point-of-sale system for transactions.
- Resolved customer complaints promptly to enhance dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Followed health safety guidelines when preparing and serving food products.
Bartender
Hail Marys Sports Bar
Glendale, AZ
02.2025 - 12.2025
- Part time bartender for a sports/dive bar.
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Maintained cleanliness of the bar area and ensured proper sanitation.
- Engaged with customers to provide excellent service and enhance their experience.
- Managed inventory levels and restocked supplies as needed.
- Trained new bartenders on drink recipes and customer service standards.
- Handled cash transactions and processed payments accurately.
- Resolved customer complaints promptly to maintain a positive environment.
- Performed opening and closing duties including restocking supplies.
Sales Consultant
Midway Nissan
Phoenix, AZ
01.2022 - 12.2022
- Automotive sales consultant for Midway Nissan
- Assisted customers in selecting vehicles that meet their needs.
- Developed strong relationships with clients to enhance customer loyalty.
- Collaborated with the finance team to streamline financing options for customers.
- Resolved customer inquiries and complaints promptly and professionally.
- Maintained up-to-date knowledge of automotive trends and product offerings.
Retail Member
Kind Hospitality
Phoenix, AZ
03.2020 - 03.2022
- Trainer for Panera at Sky Harbor airport. My position was to train FOH cashier, barista, and BOH kitchen.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
GED -
Literacy Volunteer
Phoenix, AZSkills
- Barista experience
- Cash handling
- Guest relations
- Conflict management
- Guest services
- Restaurant experience
- Time management
- Pet Sitting
- Basic math
- Flexibility
- POS
- Kitchen experience
- Customer service
- Excellent Communication skills
- Bartending
- Leadership
- Serving
- Able to master and learn new skills quickly
- Hospitality
- Bar
- Food safety
- Able to multitask and prioritize
- Sales
- Interpersonal skills
- Computer skills
- Merchandising display arrangement
- Conflict resolution
- Sales techniques
Certification
- TIPS
- Food Handler Certification
- Driver's License
- Bartending certification
Languages
English
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Bartender
Hail Marys Sports Bar
02.2025 - 12.2025
Server/Bartender
Pullanos
01.2025 - 12.2025
Dog Sitter/Walker
Rover.com
08.2023 - Current
Sales Consultant
Midway Nissan
01.2022 - 12.2022
Retail Member
Kind Hospitality
03.2020 - 03.2022
GED -
Literacy Volunteer