Elan Bridges

• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Managed and motivated employees to be productive and engaged in work.
• Established team priorities, maintained schedules and monitored performance.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.

Creative and detail-oriented freelance makeup artist with 7 years of experience delivering exceptional makeup services for weddings, photoshoots, fashion shows, and special events. Skilled in enhancing natural beauty through personalized techniques, with expertise in a wide range of styles, from natural to high-glam. Adept at collaborating with clients to meet their vision while maintaining professionalism under tight deadlines. Proficient in current makeup trends, skin preparation, and diverse skin tones. Known for creating a comfortable, engaging experience and ensuring client satisfaction

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed efficient cash register operations.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Built relationships with customers to encourage repeat business.
• Listened to customer needs and desires to identify and recommend optimal products.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Solved customer challenges by offering relevant products and services.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Engaged with customers to build rapport and loyalty.