Elana Cunningham
Houston,TX
Summary
Talented Operations Coordinator successful at supervising and directing daily efforts of project teams and developing effective work procedures and processes. Results-oriented and organized with extensive experience working in fast-paced environments to consistently meet operational targets.
Overview
6
6
years of professional experience
Work History
Operations Coordinator
Radiology Partners
Houston, TX
08.2023 - Current
- Organized and streamlined patient filing system to save the office 6+ hours a month
- Administered vitals for patients, ensuring accurate medical records and swift patient care
- Coordinated patient consultations and follow-up visits
- Managed the hospitals database, ensuring information security compliance with HIPAA guidelines
- Conducted insurance eligibility, benefits, and pre-authorization requests.
Student Intern
Physical Therapy Associates
Huntsville, TX
01.2023 - 05.2023
- Drafted and organized official paperwork, facilitating efficient record-keeping and retrieval
- Utilized quantitative analysis to uncover patterns and trends, enforcing accuracy
- Performed clerical tasks efficiently and accurately, contributing to overall office productivity
- Spearheaded specialized initiatives to enhance departmental operations
- Managed and processed patient injury claims within the workers' compensation framework.
Administrative Office Assistant
Walter D. Toronjo M.D.
Huntsville, TX
08.2021 - 12.2022
- Organized file systems to improve accessibility and efficiency in locating important documents
- Facilitated and managed appointment logistics
- Handled incoming calls and directed inquiries to the appropriate departments
- Delivered high-quality patient assistance, resolving inquiries and issues promptly
- Engaged in a range of supplementary tasks to support departmental operations and efficiency.
Family Nanny
Rachael Fowler
Cypress, TX
09.2018 - 03.2019
- Provided full-time care for two children aged 3 and 5, including meal preparation, dressing, bathing, and transportation to activities.
- Organized age appropriate activities such as arts and crafts, games, outdoor play, reading time, and music.
- Encouraged positive behavior by providing clear expectations and consistent discipline techniques.
- Managed household tasks such as laundry, light cleaning duties and grocery shopping when necessary.
- Transported children to school functions or appointments as needed.
Education
Bachelor of Science in Healthcare Administration -
Sam Houston State University
Huntsville, TX05.2023
Skills
- Microsoft Office 365
- Activities Planning
- Family Support
- Early Childhood Education
- Household Management
- Organizational Skills
- HIPAA Guidelines
- Operations analysis
- Problem-solving ability
- Care coordination
- Time management
Activities
- Zeta Tau Alpha (2019-2023) Breast Cancer Awareness and Education
- House Manager
- Judicial Chairman
References
References available upon request.
Timeline
Operations Coordinator
Radiology Partners
08.2023 - Current
Student Intern
Physical Therapy Associates
01.2023 - 05.2023
Administrative Office Assistant
Walter D. Toronjo M.D.
08.2021 - 12.2022
Family Nanny
Rachael Fowler
09.2018 - 03.2019
Bachelor of Science in Healthcare Administration -
Sam Houston State University
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