Elana Harmon
Texarkana,TX
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Family and Community Enrichment Specialist
Central Arkansas Development Council
11.2023 - 02.2025
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Retail Associate
Walmart
11.2020 - 12.2023
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Education
Bachelor of Science - Psychology
Texas A&M University - Texarkana
Texarkana, TX12-2022
Associate of Science - Behavioral Science
Texarkana College
Texarkana, TX12-2019
Skills
- Assessment strategies
- Adaptive learning
- Time management
- Problem-solving abilities
Timeline
Family and Community Enrichment Specialist
Central Arkansas Development Council
11.2023 - 02.2025
Retail Associate
Walmart
11.2020 - 12.2023
Bachelor of Science - Psychology
Texas A&M University - Texarkana
Associate of Science - Behavioral Science
Texarkana College
Similar Profiles
Shabreca HarrisShabreca Harris
Family/Community Enrichment Specialist at Central Arkansas Development CouncilFamily/Community Enrichment Specialist at Central Arkansas Development Council
Marlana IdomMarlana Idom
Assistant Supervisor at Central Arkansas Development CouncilAssistant Supervisor at Central Arkansas Development Council
Dedrick BoxDedrick Box
Early Head Start Teacher at Arkansas Early LearningEarly Head Start Teacher at Arkansas Early Learning
Dea GerthDea Gerth
Teacher, Grades 5-6 at Lighthouse Christian AcademyTeacher, Grades 5-6 at Lighthouse Christian Academy
Tequila DotsonTequila Dotson
Teacher Assistant at Texarkana Independent School DistrictTeacher Assistant at Texarkana Independent School District