
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
· Rehabilitation services
· Patient care plan
· Attend mandatory weekly meetings
· Maintain strict HIPPA compliance
· Schedule assessments, start of cares
· EMR
· Maintain strict HIPPA compliance
· Answer, screen and forward phone calls to appropriate departments
· Run and verify insurance information
· Verify physician clinic phone numbers, fax numbers, and address
· Make, reschedule, and verify appointments
· Reminder phone calls for doctors appointments
· EMR
· Maintain strict HIPPA compliance
· Complete department deadline projects