Elanie Prieto
Arlington,TX
Summary
Responsible and motivated leasing agent ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
2
2
years of professional experience
Work History
Leasing Agent
BH Management Services
Irving, TX
07.2022 - Current
- Inspected vacant units and ensured they were ready for showings.
- Greeted prospective tenants, answered questions, and provided tours of the property.
- Negotiated rental agreements with potential tenants.
- Processed applications by conducting background checks and verifying references.
- Collected security deposits from new tenants.
- Maintained accurate records of all tenant leases, payments, and occupancy status.
- Ensured that all applicable laws and regulations were followed in accordance with local housing codes.
- Resolved tenant complaints regarding maintenance or other issues in a timely manner.
- Assisted in preparing legal documents such as eviction notices when necessary.
- Conducted periodic inspections of units to ensure compliance with lease terms.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Managed multiple projects simultaneously while meeting deadlines.
- Performed administrative duties such as filing paperwork and updating databases.
- Maintained a professional attitude when dealing with difficult situations or customers.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Conducted background checks on applicants.
- Conducted informative and personalized tours, resulting in new leases.
Education
High School Diploma -
Mansfield Summit High School
Arlington, TX05-2022
Skills
- Sales Techniques
- Lease Renewals
- Background Checks
- Creative Problem-Solving
- Leasing and sales
- CRM Software
- Phone and Email Etiquette
- Property Tours
- Application processing
- Property amenities
- Corporate policies and procedures
- Flexible Schedule
- Telephone and email etiquette
- Property Inspections
- Lease file audits
- Customer service expertise
- Leasing Terms and Specifications
- Background Check Process
Languages
Spanish
Native/ Bilingual
Accomplishments
I received a leasing star award three times at our property.
Timeline
Leasing Agent
BH Management Services
07.2022 - Current
High School Diploma -
Mansfield Summit High School
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