Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elanie Tolentino

Sacramento,CA

Summary

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Customer Service Cashier with background in fast-paced retail environments. Known for offering consistent, friendly service to all customers while accurately handling cash and card transactions. Skilled at promoting customer satisfaction through effective problem resolution and efficient checkout processes. Notable impact on enhancing overall store performance by maintaining organized work areas and optimizing workflow efficiency.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

12
12
years of professional experience

Work History

Customer Service Cashier

Panda Express
Sacramento, CA
11.2017 - Current
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.

Cashier

Lola Ling's Restaurant
Sacramento, CA
11.2016 - 11.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Shift Leader

Jollibee
Sacramento, CA
04.2013 - 11.2017
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.

Education

Some College (No Degree) - Sterile Processing Technology

Cornerstone International Colleges
Elk, CA
04-2017

Skills

  • Check processing
  • Order coordination
  • Customer Service
  • Cash Handling
  • Guest Services
  • Positive and professional
  • Customer Satisfaction

Timeline

Customer Service Cashier

Panda Express
11.2017 - Current

Cashier

Lola Ling's Restaurant
11.2016 - 11.2018

Shift Leader

Jollibee
04.2013 - 11.2017

Some College (No Degree) - Sterile Processing Technology

Cornerstone International Colleges
Elanie Tolentino