Elashia King
New York,NY
Summary
Dedicated Secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Secretary
Northwell Health - Lenox Hill Hospital
03.2023 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Handled daily scheduling tasks and provided administrative support for the entire department.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Built and maintained excellent customer relationships through timely responses to inquiries and going above and beyond to accommodate unusual requests.
Holiday Clerk Assistant
USPS
11.2022 - 12.2022
- Must be able to lift and carry packages of at least 50lbs, sort through mail big and small, maintain a clean workspace, and assist with finding lost packages, with occasional assistance from the window clerks.
Service Desk Associate
Lord & Taylor
02.2018 - 03.2020
- Must be ready to assist customers with merchandise and ensure that their overall experience is positive; develop and maintain own clientele; open accounts; keep the department as well as general appearance clean; enforce loss prevention and shortage control procedures.
Administrative Assistant
Long Island College
06.2014 - 06.2016
- Greet and direct office visitors, answer primary office telephone lines, respond to direct requests for information and/or forward messages to appropriate staff; Keep office in a professional, orderly, and clean fashion; Type reports and articles; Schedule appointments/meetings to accommodate patient flow
- Record keeping, patient record filing.
Education
High School Diploma -
Edward A Reynolds West Side High School
New York, NY02.2011
Skills
- Excellent oral and written communication
- Exceptional customer service and interpersonal skills
- Ability to work collaboratively as part of a team; offers to help coworkers when needed
- Detail-oriented with the ability to multi-task
- Knowledge of healthcare and health insurance
- Aptitude for problem solving
- Consistently displays professional appearance
Timeline
Secretary
Northwell Health - Lenox Hill Hospital
03.2023 - Current
Holiday Clerk Assistant
USPS
11.2022 - 12.2022
Service Desk Associate
Lord & Taylor
02.2018 - 03.2020
Administrative Assistant
Long Island College
06.2014 - 06.2016
High School Diploma -
Edward A Reynolds West Side High School
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