Elayna Rehl
Rexburg,ID
Summary
Adept at guest engagement and maintaining high standards of cleanliness, I significantly enhanced customer satisfaction at Glenwood Retirement Community. Skilled in multitasking and team member support, my proactive approach and outgoing personality have consistently improved service delivery, showcasing my ability to meet and exceed employer expectations without compromising quality.
Overview
5
5
years of professional experience
Work History
Retirement Home Server
Glenwood Retirement Community
Marietta, OH
05.2024 - 09.2024
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Airbnb Cleaner
Austin Rehl (personally owned)
Marietta, OH
03.2020 - 09.2024
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
- Kept business entrances clean, tidy and professional in appearance.
Education
High School Diploma -
Veritas Classical Academy
Marietta, OH05-2024
Skills
- Team member support
- Guest engagement
- Task prioritization
- Outgoing personality
- Social media promotion
- Customer interaction
- Multitasking
- Cleaning and sanitation
Accomplishments
- Midwest scholastic rowing champion
- Summa cum laude award for high school thesis
- Tarsus house president (high school club)
Timeline
Retirement Home Server
Glenwood Retirement Community
05.2024 - 09.2024
Airbnb Cleaner
Austin Rehl (personally owned)
03.2020 - 09.2024
High School Diploma -
Veritas Classical Academy
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