ELBA CHEVERE
Winter Garden,FL
Summary
Insightful manager with experience directing and improving operations through effective employee motivational strategies, and strong policy enforcement. Proficient in best practices, market trends, and regulatory requirements of industry operations. Talented leader with an analytical approach to business planning and day-to-day problem-solving. Multi-tasking manager, well-known for creating a positive workplace culture and high-performing teams. Demonstrated product or service expertise, including competitive offerings, pricing, and market positioning.
Overview
21
21
years of professional experience
Work History
Head Teller
Addition Financial Credit Union
Winter Garden, FL
02.2025 - Current
- Processed various transactions accurately and efficiently for members.
- Managed cash handling procedures to ensure compliance and security.
- Resolved member inquiries and concerns with professionalism and care.
- Maintained accurate records of transactions and daily balances consistently.
- Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
- Trained and mentored team members on customer service best practices.
- Managed day-to-day operations of the teller line including scheduling staff members.
- Handled complex transactions and provided backup support to other tellers as needed.
Manager
Advance America
DeLand, USA
02.2014 - 01.2025
- Developed and maintained relationships with customers and suppliers through account development.
- Conducted monthly inventories of raw materials and components on work floor.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
- Coordinated marketing efforts to promote financial products and services.
- Monitored staff performance and addressed issues.
Sales Associate
Value Pawn & Jewelry
04.2005 - 11.2012
- Prepared merchandise for sales floor by pricing or tagging.
- Processed product returns and assisted customers with other selections.
- Tracked stock using company inventory management software.
- Managed inventory and organized displays for optimal presentation.
- Provided exceptional customer service to enhance shopping experiences.
- Maintained cleanliness and organization of the sales floor.
Education
Associate Of Business Administration - Business Administration
Keiser University
Fort Lauderdale, FL07.2022
Skills
- Contract Development and Management
- Effective communication
- Organization and planning
- Cash handling expertise
- Customer service
- Staff Management
- Sales and Marketing
- Budget Controls
Accomplishments
Honor Roll, 05/20, 3.8
Languages
Spanish, Full Professional
Timeline
Head Teller
Addition Financial Credit Union
02.2025 - Current
Manager
Advance America
02.2014 - 01.2025
Sales Associate
Value Pawn & Jewelry
04.2005 - 11.2012
Associate Of Business Administration - Business Administration
Keiser University