Overview
Work History
Education
Skills
Timeline
Generic

Elchine Michel

Port Saint Lucie,FL

Overview

3
3
years of professional experience

Work History

Warehouse Package Handler

HANDLER AGENT
Port St Lucia, Florida
02.2024 - 01.2025
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Assisted in loading delivery trucks with prepared packages.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Protected company inventory by maintaining and organizing storage areas.
  • Placed bracing, straps and other protective devices onto items in transit to prevent damage.

Fedex

Warehouse Package Store
Port St Lucia, Florida
05.2024 - 08.2024
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Completed routine maintenance and repair.
  • Completed day-to-day duties accurately and efficiently.
  • Operated a variety of machinery and tools safely and efficiently.

ARISE

Agent Evolution
PORT ST LUCIE, Florida
01.2023 - 07.2023
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

Customer Service Representative SOLIX

Agent Evolution
PORT ST LUCIE, Florida
04.2022 - 07.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Identified opportunities for upselling additional products or services based on customer needs.

Medical Customer Service Representative

Agent Evolution
Miami, Florida
09.2021 - 03.2022
  • Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
  • Verified patient eligibility for benefits according to healthcare policies and procedures.
  • Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.

Education

INDIAN RIVER STATE COLLEGE - English Language And Literature

ISOL
PORT ST LUCIE

Skills

  • Computer skills
  • Problem-solving
  • Written communication
  • Microsoft Word
  • Supervision and leadership

Timeline

Fedex

Warehouse Package Store
05.2024 - 08.2024

Warehouse Package Handler

HANDLER AGENT
02.2024 - 01.2025

ARISE

Agent Evolution
01.2023 - 07.2023

Customer Service Representative SOLIX

Agent Evolution
04.2022 - 07.2023

Medical Customer Service Representative

Agent Evolution
09.2021 - 03.2022

INDIAN RIVER STATE COLLEGE - English Language And Literature

ISOL

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Elchine Michel