Elchine Michel
Port Saint Lucie,FL
Overview
3
3
years of professional experience
Work History
Warehouse Package Handler
HANDLER AGENT
Port St Lucia, Florida
02.2024 - 01.2025
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Assisted in loading delivery trucks with prepared packages.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Protected company inventory by maintaining and organizing storage areas.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Fedex
Warehouse Package Store
Port St Lucia, Florida
05.2024 - 08.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
ARISE
Agent Evolution
PORT ST LUCIE, Florida
01.2023 - 07.2023
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Customer Service Representative SOLIX
Agent Evolution
PORT ST LUCIE, Florida
04.2022 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Identified opportunities for upselling additional products or services based on customer needs.
Medical Customer Service Representative
Agent Evolution
Miami, Florida
09.2021 - 03.2022
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Verified patient eligibility for benefits according to healthcare policies and procedures.
- Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
Education
INDIAN RIVER STATE COLLEGE - English Language And Literature
ISOL
PORT ST LUCIESkills
- Computer skills
- Problem-solving
- Written communication
- Microsoft Word
- Supervision and leadership
Timeline
Fedex
Warehouse Package Store
05.2024 - 08.2024
Warehouse Package Handler
HANDLER AGENT
02.2024 - 01.2025
ARISE
Agent Evolution
01.2023 - 07.2023
Customer Service Representative SOLIX
Agent Evolution
04.2022 - 07.2023
Medical Customer Service Representative
Agent Evolution
09.2021 - 03.2022
INDIAN RIVER STATE COLLEGE - English Language And Literature
ISOL
Similar Profiles
Joel YoonJoel Yoon
UPS at PACKAGE HANDLER, United Parcel ServiceUPS at PACKAGE HANDLER, United Parcel Service
MARIA ESTEFANI RAMIREZMARIA ESTEFANI RAMIREZ
Entrepreneur at Owner and Handler of a Professional Window Washing BusinessEntrepreneur at Owner and Handler of a Professional Window Washing Business
Angel CarrilloAngel Carrillo
FedEx Ground at Package Handler, Fed ExFedEx Ground at Package Handler, Fed Ex
WARREN JACKSONWARREN JACKSON
Social Services Assistant at Seabranch Health and Rehabilitation CenterSocial Services Assistant at Seabranch Health and Rehabilitation Center
Madelyne AnsleyMadelyne Ansley
Server at Estella’s PizzeriaServer at Estella’s Pizzeria