Elchine Michel
Port Saint Lucie,FL
Overview
3
3
years of professional experience
Work History
Warehouse Package Handler
HANDLER AGENT
Port St Lucia, Florida
02.2024 - 01.2025
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Assisted in loading delivery trucks with prepared packages.
- Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
- Protected company inventory by maintaining and organizing storage areas.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
Fedex
Warehouse Package Store
Port St Lucia, Florida
05.2024 - 08.2024
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Operated a variety of machinery and tools safely and efficiently.
ARISE
Agent Evolution
PORT ST LUCIE, Florida
01.2023 - 07.2023
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Customer Service Representative SOLIX
Agent Evolution
PORT ST LUCIE, Florida
04.2022 - 07.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Monitored customer satisfaction levels through surveys and feedback forms.
- Identified opportunities for upselling additional products or services based on customer needs.
Medical Customer Service Representative
Agent Evolution
Miami, Florida
09.2021 - 03.2022
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Verified patient eligibility for benefits according to healthcare policies and procedures.
- Addressed patient inquiries and concerns, resolving issues in a timely and empathetic manner.
Education
INDIAN RIVER STATE COLLEGE - English Language And Literature
ISOL
PORT ST LUCIESkills
- Computer skills
- Problem-solving
- Written communication
- Microsoft Word
- Supervision and leadership
Timeline
Fedex
Warehouse Package Store
05.2024 - 08.2024
Warehouse Package Handler
HANDLER AGENT
02.2024 - 01.2025
ARISE
Agent Evolution
01.2023 - 07.2023
Customer Service Representative SOLIX
Agent Evolution
04.2022 - 07.2023
Medical Customer Service Representative
Agent Evolution
09.2021 - 03.2022
INDIAN RIVER STATE COLLEGE - English Language And Literature
ISOL