Elda Montoya
Pompano Beach,FL
Summary
Dedicated Business Administration professional with a focus in Marketing and experience in Human Resources Administration. Skilled in corporate business management, customer relationship development, and participation in international corporate conventions. Proven ability to apply strong communication and interpersonal skills to support business growth, promote products, and maintain organizational efficiency and compliance with standards.
Overview
14
14
years of professional experience
Work History
Cashier
Festival Supermarket
Pompano Beach, Florida
04.2025 - Current
- Provided exceptional customer service, enhancing customer satisfaction in a fast-paced environment.
- Ensured compliance with uniform standards and cash register procedures.
- Stocked shelves and organized merchandise.
Driver
Caremax
Tamarac, FL
11.2022 - 02.2025
- Transported elderly patients to Caremax clinic and medical appointments, ensuring timely access to healthcare.
- Assisted patients with entering and exiting vehicle, prioritizing comfort and safety throughout the process.
- Adhered to all traffic laws to maintain safety and security of passengers during transit.
- followed scheduled routes and appointments while ensuring punctual arrivals.
Cashier
Sedanos Supermarket
Fort Lauderdale, Florida
04.2020 - 11.2022
- Accurately managed cash register transactions, ensuring prompt service and accountability in cash handling.
- Trained and supervised new staff to ensure efficient operations and high customer service standards.
- Monitored merchandise for expiration dates, ensuring compliance with WIC program standards and maintaining product quality.
Cashier
Festival Supermarket
Margate, Florida
08.2019 - 03.2020
- Processed customer transactions, ensuring swift service and accuracy.
- Provided excellent customer service and addressed inquiries promptly.
- Maintained clean, organized checkout area to enhance customer experience.
Delivery Driver
La Parrilla Restaurant
Margate, Florida
12.2018 - 07.2019
- Delivered customer orders safely and efficiently while maintaining accuracy and excellent customer service.
- handled food orders with care to maintain quality during transportation.
- Maintained professional representation of restaurant with courteous communication and reliable service.
Insurance Broker
Seguros Qualitas
Valencia , Carabobo
01.2017 - 08.2018
- Liaised between clients and insurance companies, enhancing communication and resolving policy-related issues efficiently.
- Collaborated with multiple insurance companies, including Hispana de Seguros and Atrios Seguros, to advise clients on insurance options, clarify policy details, and streamline enrollment and documentation processes.
Insurance Agent
Seguros Qualitas
Valencia, Carabobo
05.2012 - 01.2017
- Served as insurance agent for corporate accounts Preactiva 414 and Sergama C.A., managing employee coverage through enrollment, policy updates, and ongoing client support.
- Clarified health insurance benefits, deductibles, copays, and coverage options for employees, ensuring understanding of available options.
- Facilitated claims processing for clients and coordinated follow-up with insurance carriers to ensure timely resolution.
Education
License - Insurance Agent
Floirda Department of Financial Service
Broward, Florida05-2022
Insurance Broker License - Insurance
Superintendencia De La Actividad Aseguradora
Caracas, venezuela01-2017
Certification - Prevention of Money Laundering And Terrorist Finan
Seguros Qualitas
Valencia, Carabobo11-2012
License - Qualitas Insurance Agent
Superintendencia De La Actividad Aseguradora
Caracas, Venezuela 05-2012
BBA - Marketing
Universidad Experimental Simon Rodriguez
Valencia, Carabobo02-2005
Certificate - Internal And Customs Tax Symposium
Universidad De Carabobo
Valencia, Carabobo 11-2001
Associate of Science - Administration
Centro Universitario En Administracion De Empresas
Valencia, Carabobo07-2001
Technical Diploma - Human Resources Administration
Centro De Contadores
Valencia, Carabobo12-1997
High School Diploma -
Unidad Educativa Cirilo Alberto
Valencia, Carabobo07-1995
Skills
- Marketing and Promotional Skills
- Communication Skills
- Interpersonal skills
- Collaboration skills
- Problem solving
- Negotiation tactics
- Leadership abilities
- Corporate Business Management Skills
Languages
Spanish
Full Professional
English
Limited
Timeline
Cashier
Festival Supermarket
04.2025 - Current
Driver
Caremax
11.2022 - 02.2025
Cashier
Sedanos Supermarket
04.2020 - 11.2022
Cashier
Festival Supermarket
08.2019 - 03.2020
Delivery Driver
La Parrilla Restaurant
12.2018 - 07.2019
Insurance Broker
Seguros Qualitas
01.2017 - 08.2018
Insurance Agent
Seguros Qualitas
05.2012 - 01.2017
License - Insurance Agent
Floirda Department of Financial Service
Insurance Broker License - Insurance
Superintendencia De La Actividad Aseguradora
Certification - Prevention of Money Laundering And Terrorist Finan
Seguros Qualitas
License - Qualitas Insurance Agent
Superintendencia De La Actividad Aseguradora
BBA - Marketing
Universidad Experimental Simon Rodriguez
Certificate - Internal And Customs Tax Symposium
Universidad De Carabobo
Associate of Science - Administration
Centro Universitario En Administracion De Empresas
Technical Diploma - Human Resources Administration
Centro De Contadores
High School Diploma -
Unidad Educativa Cirilo Alberto