Elda Ushtelenca
Naples,FL
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at L' Appetito, excelling in guest relations and reservation management. Proven ability to optimize seating arrangements and maintain front-of-house organization while training new staff. Recognized for exceptional communication skills and the ability to thrive in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
L' Appetito
09.2023 - Current
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed reservation system, optimizing seating arrangements for efficiency.
- Maintained cleanliness and organization of front-of-house areas.
- Assisted in training new host staff on operational procedures and customer service standards.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Education
Associate of Science - Nursing (In Progress)
Florida SouthWestern State College
Fort Myers, FLHigh School Diploma -
Gulf Coast High School
Naples, FL06-2024
Skills
- Guest relations
- Reservation management
- Seating optimization
- Front-of-house organization
- Communication skills
- Team collaboration
Languages
Albanian
Professional Working
Timeline
Restaurant Hostess
L' Appetito
09.2023 - Current
Associate of Science - Nursing (In Progress)
Florida SouthWestern State College
High School Diploma -
Gulf Coast High School