Dedicated to exceed employer expectations for any job position. Proven ability in patient relations, working with insurance companies, verifying physicians orders, and dealing with stressful situations.
Overview
16
16
years of professional experience
Work History
Real Estate Agent
Elevate Realty Group
Granbury, TX
11.2018 - 12.2025
Guided clients through property purchases, ensuring alignment with their needs and market trends.
Developed and maintained comprehensive knowledge of local real estate markets and industry regulations.
Negotiated contracts on behalf of clients, achieving favorable terms in competitive situations.
Coordinated property showings, effectively presenting features to potential buyers and enhancing client engagement.
Streamlined transaction processes by implementing efficient workflows, reducing turnaround times significantly.
Analyzed market data to provide clients with informed insights and strategic recommendations for investments.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Branch Manager
Healthline Medical Group
Weatherford, TX
03.2017 - 04.2020
Developed staff training programs to improve team performance and ensure compliance with healthcare regulations.
Analyzed branch performance metrics, providing actionable insights for process improvements and cost reductions.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Complied with regulatory guidelines and requirements.
Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
Verified Insurance for coverage and billing purposes.
Branch Manager
Rotech Healthcare
Paris, TX
06.2010 - 11.2015
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Analyzed business processes to identify cost savings and operational efficiencies.
Educated employees in HIPPA regulations and patient confidentiality
Verified insurance coverage for equipment rentals
Counseled patients on cash payments and expectations
Education
Bachelor of Science - Animal Science
Texas Tech University
Lubbock, TX
Skills
Works well independently
Client-oriented
Administrative support
Proficient in Microsoft office
Experienced in insurance verification and coverage options