Jacqueline Vizarraga
North Miami Beach
Summary
Dynamic real estate professional with proven success at Keller Williams, excelling in property sales and client relations. Fluent in English and Spanish, I leverage strong organizational skills and ethical practices to negotiate favorable transactions. Committed to exceeding client expectations and fostering long-term relationships, I consistently drive repeat business and referrals.
Overview
7
7
years of professional experience
Work History
Real Estate Agent
Keller Williams
05.2021 - Current
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Advertised client properties through websites, social media, and real estate guides.
- Communicated with clients to understand property needs and preferences.
- Negotiated, facilitated, and managed real estate transactions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Reservation Executive
COMO HOTELS
12.2017 - 02.2021
- Created daily floor sheets outlining reservations.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Maximized revenue by turning simple inquiries into reservations.
- Collaborated with Operations and Marketing departments personnel to convey guest needs and achieve smooth arrivals.
- Responded quickly to telephone, email, online and in-person requests to book or update services.
- Negotiated group rates with hotels to meet budget and client requirements.
- Documented all customer and booking information in OTA system, with accuracy payments of $1'1200,000 monthly.
- Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Provided customers with information about availability and pricing.
- Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
- Worked closely with front desk to achieve full occupancy of property.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Generated and reported performance metrics to management to inform decision-making.
- Resolved various issues and discrepancies for customers.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
Education
Associate of Science - Real Estate License
Gold Coast
Miami 05-2016
Bachelor of Science - Business Administration
Catholic University of Peru
Lima - Peru11-1989
Skills
- Business consultant
- Escrow management
- Property sales
- Microsoft Works, Excel, Outlook, PowerPoint, others
- Comparative market analysis
- Recruiting clients
- Honest and ethical
- Strong organizational skills
- Lead follow up
- Client-oriented
- FLUENT IN English, Spanish
- Sales closing
- Highly professional
- Works well independently
- Administrative support
Accomplishments
- Top Agent Award,
- Generated more than $4'000.00 in sales revenue in two consecutive years (2022-2023)
Timeline
Real Estate Agent
Keller Williams
05.2021 - Current
Reservation Executive
COMO HOTELS
12.2017 - 02.2021
Associate of Science - Real Estate License
Gold Coast
Bachelor of Science - Business Administration
Catholic University of Peru
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