Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jacqueline Vizarraga

North Miami Beach

Summary

Dynamic real estate professional with proven success at Keller Williams, excelling in property sales and client relations. Fluent in English and Spanish, I leverage strong organizational skills and ethical practices to negotiate favorable transactions. Committed to exceeding client expectations and fostering long-term relationships, I consistently drive repeat business and referrals.

Overview

7
7
years of professional experience

Work History

Real Estate Agent

Keller Williams
05.2021 - Current
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed and maintained relationships with clients through networking, postcards, and cold calling.
  • Advertised client properties through websites, social media, and real estate guides.
  • Communicated with clients to understand property needs and preferences.
  • Negotiated, facilitated, and managed real estate transactions.
  • Liaised between buyers and sellers to provide positive experiences for both parties.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.

Reservation Executive

COMO HOTELS
12.2017 - 02.2021
  • Created daily floor sheets outlining reservations.
  • Branded products through effective salesmanship and maintained long-term relationships with clients.
  • Maximized revenue by turning simple inquiries into reservations.
  • Collaborated with Operations and Marketing departments personnel to convey guest needs and achieve smooth arrivals.
  • Responded quickly to telephone, email, online and in-person requests to book or update services.
  • Negotiated group rates with hotels to meet budget and client requirements.
  • Documented all customer and booking information in OTA system, with accuracy payments of $1'1200,000 monthly.
  • Managed and closed reservation calls to increase bookings by maintaining strong knowledge of resort products, services, and facilities.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Provided customers with information about availability and pricing.
  • Investigated and identified alternative accommodation solutions for customers to provide superior customer service.
  • Worked closely with front desk to achieve full occupancy of property.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Generated and reported performance metrics to management to inform decision-making.
  • Resolved various issues and discrepancies for customers.
  • Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.


Education

Associate of Science - Real Estate License

Gold Coast
Miami
05-2016

Bachelor of Science - Business Administration

Catholic University of Peru
Lima - Peru
11-1989

Skills

  • Business consultant
  • Escrow management
  • Property sales
  • Microsoft Works, Excel, Outlook, PowerPoint, others
  • Comparative market analysis
  • Recruiting clients
  • Honest and ethical
  • Strong organizational skills
  • Lead follow up
  • Client-oriented
  • FLUENT IN English, Spanish
  • Sales closing
  • Highly professional
  • Works well independently
  • Administrative support

Accomplishments

  • Top Agent Award,
  • Generated more than $4'000.00 in sales revenue in two consecutive years (2022-2023)

Timeline

Real Estate Agent

Keller Williams
05.2021 - Current

Reservation Executive

COMO HOTELS
12.2017 - 02.2021

Associate of Science - Real Estate License

Gold Coast

Bachelor of Science - Business Administration

Catholic University of Peru
Jacqueline Vizarraga