Experienced professional skilled in maintaining safety, security, and order within correctional facilities. Expertise in conflict resolution, crisis management, and enforcing institutional policies. Track record of collaborating with teams to achieve desired outcomes and adapting to dynamic situations. Recognized for reliability, integrity, and effective communication skills in high-stress environments.
Overview
23
23
years of professional experience
Work History
Juvenile Services Detention Specialist
Newport News Juvenile Services
Newport News, VA
07.2018 - 04.2024
Proficient in meeting with assigned residents conducting dispute settlements.
Assisted in the resolution of detainee grievances, demonstrating a commitment to fair and respectful treatment for all individuals in custody.
Participated in group sessions with youth residents and their families.
Assisted residents in learning and education programs.
Made supervisors aware in resident issues and promptly stress to supervisors of the the needs of the residents in various crisis incidents.
Provided suggestions to supervisors in referral to social service agencies.
Participated in programs designated for residents and family events and activities.
Provided advice of education and futuristic job training.
Retired US Army SGT
7202nd Medical Support Center
Alexandria, VA
08.2015 - 02.2019
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Correctional Officer
St. Brides Correctional Center
Chesapeake, VA
03.2010 - 06.2018
Assisted with search and seizure in offender housing units
Assisted with monitoring daily routines of offenders
Participated in Cognitive Community programs for returning citizens
Participated in re-entry programs for offenders
Advocated for fair treatment of offenders
Observed behavior of residents individually and in groups.
Completed intake paperwork.
Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
Oversaw visitation sessions, maintaining order and ensuring safety of all parties involved.
Provided conflict resolution.
Established positive working relationships amongst offenders, counselors, and professional groups and agencies.
Dental Assistant
US Navy
Norfolk, VA
11.2000 - 05.2004
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for the next patient and maintain health and safety practices.
Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Complied with all OSHA rules.
Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.