ELDRIDGE D. MAGEE, JR.
Humble,TX
Summary
Accomplished Aerospace Medical Technician with 10 years of experience in critical care, family health, and pediatric care. Demonstrated leadership in multidisciplinary team management, clinical and administrative services delivery, and operational process improvement. Skilled in telehealth, telemetry, and emergency response. Committed to patient-centered care and ongoing professional growth. Currently serving as Care Team Supervisor, overseeing a 200+ member team. Manage applicant hiring, scheduling, payroll, and training using online applications daily.
Overview
14
14
years of professional experience
Work History
Care Team Supervisor
Elara Caring
11.2023 - Current
- Supervise and mentor a diverse team of caregivers, ensuring exceptional home health services are delivered both virtually and in-person.
- Analyze and optimize weekly schedules to balance employee workloads, minimize overtime, and align staffing with patient care plans.
- Conduct field evaluations and audits to maintain compliance with federal, state, and contractual care standards.
- Oversee caregiver onboarding, including job code issuance, background checks, and training on internal platforms such as ElaraCare.
- Enforce compliance policies, manage disciplinary actions, and uphold accountability standards across staff.
- Lead caregiver orientations and develop strategies to maintain caregiver availability to meet fluctuating client needs.
- Collaborate with insurance providers to verify eligibility and authorize continued care and supplemental services.
- Serve as a point of contact for digital troubleshooting tools and assist caregivers in resolving system access issues.
- Participate in cross-functional leadership meetings to evaluate incidents, share data-driven insights, and identify areas for organizational improvement.
- Maintain detailed documentation to support care audits, client safety, and billing accuracy.
- Partner with leadership to identify performance trends and implement coaching strategies or corrective action when needed, reinforcing team accountability.
- Monitor staff adherence to attendance expectations and service protocols, addressing gaps to ensure quality and regulatory compliance.
- Facilitate regular one-on-one development meetings and lead weekly team huddles to share updates, review care practices, and align on operational goals.
Medical Technician
United States Military Entrance Processing Command (USMEPCOM)
12.2021 - 12.2022
- Facilitated all aspects of medical screening for military applicants, including vitals collection, EKGs, audiometric testing, and phlebotomy.
- Input and maintained accurate electronic records in compliance with HIPAA and DoD standards.
- Screened medical histories for potentially disqualifying conditions and escalated complex cases to the Chief Medical Officer.
- Supervised and modernized the Drug Demand Reduction Program, processing over 3,700 specimens and creating new SOPs to streamline lab operations.
- Performed operator-level maintenance on all testing and diagnostic equipment, ensuring safety, accuracy, and readiness.
- Acted as liaison between service liaisons, providers, and applicants to ensure smooth coordination of consultations and follow-up evaluations.
- Provided exceptional administrative and customer service support, contributing to high applicant satisfaction and smooth intake processes.
Aerospace Medical Technician (Active Duty)
United States Air Force
06.2011 - 06.2021
- Delivered comprehensive bedside care in ICU/critical care environments, assisting with ventilation, cardiac monitoring, dialysis, and neurological assessments.
- Played a vital role during high-acuity events, initiating emergency response protocols and preparing patients for rapid transport or surgical procedures.
- Interpreted complex telemetry and EKG readings; notified physicians of life-threatening rhythms and supported emergency interventions.
- Mentored junior medics and led daily team briefings, responsible for scheduling, task assignment, and performance evaluations.
- Ensured compliance with infection control standards, equipment maintenance schedules, and medication administration protocols.
- Served as lead technician in primary care settings; performed intake assessments, vaccinations, and pre-appointment screenings.
- Assisted with diagnostic testing, minor surgical procedures, and post-treatment wound care.
- Conducted chart reviews for medical readiness and deployability assessments, ensuring alignment with Air Force standards.
- Educated patients on chronic disease management, preventive care measures, and medication adherence.
- Supported physician efficiency by pre-documenting EHR entries and managing patient flow.
- Provided direct clinical and emotional support to pediatric patients and their families during examinations and treatments.
- Administered immunizations, documented developmental milestones, and educated parents on common pediatric health issues.
- Operated respiratory and cryogenic therapy equipment and monitored vital signs for early intervention in pediatric distress.
- Coordinated specialty referrals, tracked follow-up visits, and provided administrative support in maintaining pediatric records.
Education
High School Diploma -
Leesville High School
Leesville, LAAllied Health Science - Nursing
College of Southern Nevada
Las Vegas, NVBachelor In Healthcare Administration - Organizational Leadership
American Military University
Charles Town, WVSkills
- Effective leadership
- Assignment delegation
- Report preparation
- Complaint handling
- Performance improvement
- Staff training
- Motivational skills
- Employee engagement
- Team scheduling
- Coaching and mentoring
- Team supervision
- Daily workflow improvement
- Problem-solving
- Goal setting
- Documentation and reporting
- Work Planning and Prioritization
- Leading team meetings
- Complaint resolution
- Shift scheduling
- Mentoring
- Technical support
- Client support
- Employee evaluation
- Process improvement
- Conflict resolution
- Quality improvement
- People management
- Safety processes and procedures
- Onboarding and orientation
- Team Check-ins
- Giving constructive feedback
- Safety
- Analytical thinking
- Service level agreements
- Key performance indicators
- Staff education and training
- Teamwork and collaboration
- Verbal and written communication
- Client communication
- Deadline management
- Employee training
- Task delegation
- Workflow management
- Project management
- Risk management
- Training and mentoring
- Computer skills
- MS office
- Staff supervision
- Incidents management
- Continuous improvements
- Hiring and training
- Priority management
- Schedule development
- Worker training
Timeline
Care Team Supervisor
Elara Caring
11.2023 - Current
Medical Technician
United States Military Entrance Processing Command (USMEPCOM)
12.2021 - 12.2022
Aerospace Medical Technician (Active Duty)
United States Air Force
06.2011 - 06.2021
High School Diploma -
Leesville High School
Allied Health Science - Nursing
College of Southern Nevada
Bachelor In Healthcare Administration - Organizational Leadership
American Military University
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