Ele Lange
Dundee,MI
Summary
Dynamic and results-driven professional with experience at Bob Evans Restaurant, excelling in team motivation and exceptional communication. Proven ability to enhance guest experiences through effective training and food safety awareness. Recognized for creating impactful onboarding materials and fostering collaboration among staff to improve service delivery.
Overview
3
3
years of professional experience
Work History
Waitress Trainer
Bob Evans Restaurant
09.2023 - Current
- Assisted in training new staff on customer service protocols and menu knowledge.
- Demonstrated effective communication techniques to improve team collaboration.
- Observed and provided feedback on service delivery to enhance guest experiences.
- Created training materials to facilitate onboarding of new waitstaff.
- Improved customer service skills
Food Preparation Worker
Dickies Barbeque Pit
07.2022 - 01.2024
- Prepared ingredients by washing, chopping, and measuring to ensure quality standards.
- Operated kitchen equipment such as mixers, ovens, and slicers to support food production processes.
- Collaborated with team members to efficiently execute meal preparation during peak service hours.
- Followed recipes and portion control guidelines to maintain consistency in food preparation.
- Trained new staff on safe food handling practices and proper use of kitchen tools.
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
Education
Dundee Community High School
Dundee, MISkills
- Team motivation
- Body language awareness
- Food safety awareness
- Table management
- Exceptional communication
- Tableside service
- Cash handling
- Menu memorization
- Patience and tact
Timeline
Waitress Trainer
Bob Evans Restaurant
09.2023 - Current
Food Preparation Worker
Dickies Barbeque Pit
07.2022 - 01.2024
Dundee Community High School
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