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Associate Principal Engineer

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Results-driven corporate professional with over 9 years of experience in the BPO industry, currently serving as an Assistant Manager Quality. Proven expertise in quality management, customer service, data analytics and visualization, sales, anti-money laundering (AML), KYC, customer onboarding, payment screening, transaction monitoring, e-commerce and banking. Adept at team management, training and development, and driving process improvements to enhance operational efficiency. Strong analytical skills combined with a commitment to maintaining high standards of compliance and customer satisfaction.

Organized goal-driven professional. Ability to prioritize projects and multitask effectively. Methodical and detail-oriented team player with expertise in training and team leadership. Ten plus years of direct sales and client service.

Hardworking and detail-oriented professional with 6 months of experience in shipment tracking. While my hands-on experience is still growing, I am a quick learner, highly reliable, and eager to build a long-term career in the fast-paced logistics industry. I have strong organizational skills, take ownership of my responsibilities, and thrive in team-oriented environments. I’m excited about the opportunity to join a collaborative brokerage like FMS, where I can learn from experienced professionals, contribute from day one, and grow into a trusted member of the supply chain team.

A creative, highly organized and efficient professional with 6+ years of experience in customer service. Highly adept at digital design, email/digital marketing and public relations. Possesses a strong sense of determination and persistence towards completing tasks effectively and efficiently. Knowledgeable in music business administration, A&R, music marketing, artist management, graphic design, and public relations. Well-versed and highly experienced in organization, event planning, and communications. Knowledgeable in guest service with experience in highly stressful, fast-paced environments. Personable, experienced with conflict resolution, and a team-player. Highly observant, detail-oriented, and dedicated to providing exemplary service. Skilled multi-tasker with success at meeting performance objectives and deadlines. Ambitious worker with 5+ years of experience and passion for the music and public relations industry.

Eleah Chavez

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Assistant Manager

At Home Care Provider

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Associate of Arts - Liberal Arts

High School Diploma -

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At Home Care Provider

Assistant Manager

Associate of Arts - Liberal Arts

High School Diploma -

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