Eleana Pupo
Bradenton,FL
Overview
13
13
years of professional experience
Work History
Medical Assistant/Referral Coordinator
Suncoast family wellness
Sarasota , FL
07.2025 - 01.2026
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Certified Medical Assistant/Phlebotomist
MD Now Urgent Care
Sarasota, FL
09.2024 - 07.2025
- Interview and review documentation for potential lab employees Investigate/document lab specimen errors.
- Directed contact with patients and maintained an atmosphere of trust and confidence while explaining procedures, taking blood pressure, pulse and respiration readings, and drawing blood specimens in a skillful, safe and accurate manner.
- Prepared blood samples and clean and sterilize equipment, following strict safety precautions.
- Worked well under pressure and be sensitive to confidentiality and accuracy in recording a patient's blood history.
- Documented route of specimens from collection to laboratory analysis and diagnosis.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Managed a wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Responsible for the training of the phlebotomy staff. Responsible for hiring and firing of phlebotomy staff.
- Conduct periodic employee performance evaluations, coordinate training, orientation and employee scheduling.
- Maintained inventory of ordering laboratory supplies.
Lead Phlebotomist
HCA Healthcare
Sarasota, FL
09.2024 - 03.2025
- Supported the Supervisor in the coordination of the day to day operation of the phlebotomy section.
- Blood procurement from all age groups, registration and order entry.
- Assists in the laboratory with specimen processing of in house tests and referral specimens.
- Oversee referral specimens sent out by other staff to ensure accuracy.
- Review inventory in the laboratory POU room and orders supplies.
- Monitor inventories and orders supplies required to process referral specimens.
- Monitor the pending lists to ensure that all collections are drawn in a timely manner on all shifts.
- Assist in training and orientation of new lab assistants in accordance with established policies and procedures.
Phlebotomist/Medical Assistant/Assistant Program Manager
Solstice Health & Wellness
Sarasota, FL
05.2023 - 09.2024
- Greet patients and collect personal information, medical histories, and insurance details relevant to admission for services.
- Coordinate future appointments, procedures or treatments if required by patient conditions.
- Collect vitals, prep charts.
- Answer multiple phone lines, etc.
Pharmacy Technician
Apothicare Pharmacy
Bradenton, FL
12.2023 - 02.2024
Medical Assistant/Phlebotomist
Premier physicians of Sarasota
Sarasota, FL
05.2021 - 03.2023
- All medical assistant duties as well as phlebotomy lab draws.
- Duties also include doing Prior authorizations for medications and imaging.
- IV Fluids therapy.
Phlebotomist/Certified Medical Assistant
Intercostal Medical Group
Sarasota, FL
10.2019 - 05.2021
- Performed in-office procedures.
- Provided patient care.
- Obtained patient vitals.
- Triaged patients.
- Responsible for scheduling patients for appointments.
- Responsible for back office duties.
- Ordered labs.
- Calling results and assistant Doctor with all his needs.
Certified Medical Assistant/Phlebotomist
Lakewood Ranch Medical Center-Primary Care
Bradenton, FL
02.2019 - 10.2019
- Performed in-office procedures.
- Provided patient care.
- Obtained patient vitals.
- Triaged patients.
- Responsible for scheduling patients for appointments.
- Responsible for back office duties.
- Ordered labs.
Radiologist Assistant/PRN Pt Registration Rep
Sarasota Memorial Hospital
01.2017 - 12.2018
Medical Office Specialist
HCA-Pinnacle Medical Group
04.2016 - 01.2017
PRN Mobile Phlebotomist
Superior Lab Services
03.2013 - 12.2016
Receptionist
Partners Imaging Center
11.2014 - 04.2016
Timeline
Medical Assistant/Referral Coordinator
Suncoast family wellness
07.2025 - 01.2026
Certified Medical Assistant/Phlebotomist
MD Now Urgent Care
09.2024 - 07.2025
Lead Phlebotomist
HCA Healthcare
09.2024 - 03.2025
Pharmacy Technician
Apothicare Pharmacy
12.2023 - 02.2024
Phlebotomist/Medical Assistant/Assistant Program Manager
Solstice Health & Wellness
05.2023 - 09.2024
Medical Assistant/Phlebotomist
Premier physicians of Sarasota
05.2021 - 03.2023
Phlebotomist/Certified Medical Assistant
Intercostal Medical Group
10.2019 - 05.2021
Certified Medical Assistant/Phlebotomist
Lakewood Ranch Medical Center-Primary Care
02.2019 - 10.2019
Radiologist Assistant/PRN Pt Registration Rep
Sarasota Memorial Hospital
01.2017 - 12.2018
Medical Office Specialist
HCA-Pinnacle Medical Group
04.2016 - 01.2017
Receptionist
Partners Imaging Center
11.2014 - 04.2016
PRN Mobile Phlebotomist
Superior Lab Services
03.2013 - 12.2016