Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
Generic

Eleanor Slack

Decatur,TX

Summary

Proven leader with extensive experience at Wal-Mart Supercenter, adept in strategic planning and team leadership. Excelled in enhancing customer satisfaction and team productivity through effective communication and problem-solving skills. Fostered a culture of continuous improvement, significantly contributing to organizational goals. Skilled in multitasking and maintaining attention to detail, driving successful project completions and team development. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Salary Manager

Wal-Mart Supercenter
12.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Established team priorities, maintained schedules and monitored performance.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Defined clear targets and objectives and communicated to other team members.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Salary Supervisor/Department Manager

Wal-Mart Supercenter
06.2012 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Maintained high safety standards to ensure secure workplace for all employees and visitors.
  • Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
  • Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
  • Boosted team morale and performance, organizing regular training sessions and motivational meetings.

Education

No Degree - Criminology

Indiana State University
Terre Haute, IN

High School Diploma -

Morton Memorial High School
Knightstown, IN
05.1996

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Strategic Planning
  • Cross-Functional Teamwork
  • Schedule Preparation
  • Performance Evaluations
  • Customer S
  • Problem Resolution
  • Effective Communication
  • Positive Attitude
  • Adaptability and Flexibility
  • Multitasking
  • Attention to Detail
  • Problem-Solving
  • Team Development

Certification

  • [Area of certification], [Company Name] - [Timeframe]
  • [Area of expertise] License - [Timeframe]

Work Preference

Work Type

Full TimePart Time

Work Location

RemoteOn-Site

Important To Me

Work-life balancePersonal development programs401k matchStock Options / Equity / Profit SharingHealthcare benefits4-day work weekPaid time offCompany Culture

Timeline

Salary Manager

Wal-Mart Supercenter
12.2022 - Current

Salary Supervisor/Department Manager

Wal-Mart Supercenter
06.2012 - Current

No Degree - Criminology

Indiana State University

High School Diploma -

Morton Memorial High School

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Eleanor Slack