Eleanore Thomas
Lafayette,LA
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
2
2
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Waitress
Alesi's Pizza House
Lafayette, LA
10.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of tables and dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new waitstaff on restaurant procedures.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Bussed tables as needed during peak hours.
Education
LaFayette High School
Lafayette, Louisiana, LASkills
- Customer service
- Order processing
- Sanitation practices
- Staff training
- Relationship building
- Time management
- Team collaboration
- Attention to detail
- Effective communication
- Adaptability
- Reliability and punctuality
- Decision-making
Certification
- Basic Life Support Provider
Timeline
Waitress
Alesi's Pizza House
10.2023 - Current
LaFayette High School