ELEAZAR LOZOYA
San Antonio,TX
Summary
Dynamic Account Manager with a proven track record at Performance Foodservice, excelling in client relations and account development. Skilled in upselling and fostering long-term partnerships, I consistently enhance customer satisfaction and retention. My collaborative approach and strategic account planning have driven significant business growth and client loyalty.
Overview
1
1
Language
20
20
years of professional experience
Work History
Account Manager
Performance Foodservice
03.2001 - 02.2021
- Developed and maintained strong relationships with clients to enhance satisfaction and retention.
- Collaborated with internal teams to create tailored solutions for customer needs.
- Managed order processing and fulfillment to ensure timely deliveries and service excellence.
- Provided training and support to junior staff on best practices in account management.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Developed customized account plans for clients to help them achieve their business goals.
- Established long-term customer relationships to enhance client loyalty and satisfaction.
Education
BBA - School of Business
The University of Texas At El Paso
El Paso, TX05.1987
High School Diploma - School of Business
Western New Mexico University
Silver City, NM05.1982
High School Diploma - General Studies
Eastwood High School
El Paso, TX05.1978
Skills
Account management
Customer service
Teamwork and collaboration
Client relations
Account development
Goals and performance
Client rapport
Upselling
Account servicing
Marketing
New account creation
Territory management
Business development
Cold calling skills
Sales expertise
Accomplishments
Territory coverage from Rio Grande Valley, San Antonio, Central Texas, North Texas DFW metroplex within 35 years of Foodservice distributor sales.
Driving 1,000 miles weekly 50 k years
Sales yearly $2 million
Circle of Excellence winner 7 times
- Business Development: - Developed strong relationships with key referral sources which resulted in 12% increase in referrals over one-year period.Initiated two key partnerships which resulted in X% revenue growth.
- Product Marketing - Offered comparable product substitutions and alternative locations to clients when desired merchandise was out-of-stock.
Additional Information
Territory coverage from Rio Grande Valley, San Antonio, Central Texas, North Texas DFW metroplex within 35 years of Foodservice distributor sales.
Driving 1,000 miles weekly 50 k years
Sales yearly $2 million
Circle of Excellence winner 7 times
Languages
English Spanish
Native or Bilingual
Timeline
Account Manager
Performance Foodservice
03.2001 - 02.2021
BBA - School of Business
The University of Texas At El Paso
High School Diploma - School of Business
Western New Mexico University
High School Diploma - General Studies
Eastwood High School