Dynamic Client Experience and Sales Specialist with experience in relationship building, membership sales, lead generation, and customer service. Skilled in following up with leads, supporting customer retention and engagement, and managing social media and website content. Proven ability to create a welcoming environment while supporting daily operations and contributing to business growth.
• Provided customer service and assisted members with memberships, promotions, class information, and general inquiries.
• Followed up with leads and assisted with membership sales and client retention.
• Managed front-desk operations, including check-ins, phone calls, and client assistance.
• Helped manage the gym's website and Instagram, including promotional content and updates.
• Maintained a clean, organized, and welcoming gym environment while supporting daily operations.