Eleisha Freeman
Summary
Highly efficient [Job Title] well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Crew Member
Raising Canes Restaurant
01.2023 - 04.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Cashier/Sales Associate
Seven Eleven
09.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Issued receipts and processed refunds, credits, or exchanges.
- Used POS system to process sales, returns, online orders, and gift card activations.
Delivery Driver
Instacart, Ubereats, Door Dash
03.2020 - 08.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Housekeeper
Self-employed
01.2011 - 11.2016
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
Education
Food Safety Certification - Food Services Management
Raising Canes
Miami Beach, FL01.2023
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL05.2003
Skills
- Health Code Compliance
- Cleaning and Sanitizing
- Drive-Thru Operations
- Safe Food Handling
- Menu Memorization
- Customer Engagement
- Food Preparation
- Beverage Preparation
- Food Running
- Inventory Restocking
- Customer Service
- Point-Of-Sale Transactions
Certification
Food Preparation
Timeline
Crew Member
Raising Canes Restaurant
01.2023 - 04.2023
Cashier/Sales Associate
Seven Eleven
09.2022 - 01.2023
Delivery Driver
Instacart, Ubereats, Door Dash
03.2020 - 08.2022
Housekeeper
Self-employed
01.2011 - 11.2016
Food Safety Certification - Food Services Management
Raising Canes
High School Diploma -
Palm Beach Lakes High School
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