Elena Alcoser
Hanford,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
4
4
years of professional experience
Work History
Barista
Java Heaven
Hanford, CA
06.2012 - 05.2016
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees in groups and in one-on-one scenarios.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
- Set and achieved goals for professional development and advancement.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Exploer
Hanford Police Department
Hanford, CA
06.2015 - 10.2015
- Assisted patrol experts during ride-alongs.
- Assisted Police Officers while searched vehicles, and property for evidence and stolen property.
- Gathered preliminary investigation information as first responder with officers to crime scenes.
- Stood by while fellow Officers talked regularly with citizens to establish rapport and become familiar presence in area.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Engaged with local individuals and community leaders to discuss crime reduction strategies.
- Patrolled assigned areas for signs of disturbance.
Education
Associate of Science - Administrative of Justice
West Hills College - Lemoore
Lemoore, CA05.2020
High School Diploma -
Hanford West High School
Hanford, CA06.2012
Skills
- Communication Skills/Strategies
- Critical Thinking
- Problem Solving Skills
- Time Management
- Multitasking
- Type 50 WPM
- MS Office (Word, Excel, Power Point)
Timeline
Exploer
Hanford Police Department
06.2015 - 10.2015
Barista
Java Heaven
06.2012 - 05.2016
Associate of Science - Administrative of Justice
West Hills College - Lemoore
High School Diploma -
Hanford West High School
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