Elena Alvarez

• Increased membership retention by implementing targeted outreach strategies and personalized engagement initiatives.
• Developed and executed membership growth plans, resulting in an expansion of the organization''s member base.
• Streamlined new member onboarding processes, enhancing overall satisfaction and long-term commitment.
• Enhanced member value proposition by conducting market research and incorporating member feedback for continuous improvement.
• Led cross-functional teams in the development of innovative membership programs, driving increased participation rates.

• Increased company revenue by streamlining processes and implementing cost-saving measures.

• Enhanced client satisfaction by providing personalized beauty consultations and product recommendations.
• Achieved sales goals through effective product demonstrations and persuasive communication skills.
• Maintained a clean, organized, and visually appealing store environment to attract customers and promote sales.
• Assisted clients with makeup application techniques for various events, resulting in increased confidence and satisfaction.

Developed and scheduled attendance for Leadership Events hosted by the Presidential Leadership Program

Assisted in creating volunteer opportunities in the Newport News Community