Elena Arevalo
7-eleven
Houston,TX
11
Years of experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work History
Sterile Processing Technician
1 Year 2 Months- Managed sterilization processes for surgical instruments using advanced sterilization equipment.
- Trained and mentored junior technicians on best practices in sterile processing protocols.
- Conducted routine inspections of sterilization cycles to ensure compliance with safety standards.
- Implemented process improvements that enhanced workflow efficiency within sterile processing department.
- Assisted in quality assurance audits, ensuring adherence to regulatory requirements and protocols.
- Oversaw maintenance of sterilization equipment, coordinating repairs and servicing as needed.
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Inspected sterile package integrity prior to distribution.
- Ensured timely availability of surgical instruments by prioritizing urgent requests and efficiently managing workload.
- Demonstrated strong problem-solving skills when troubleshooting issues with autoclaves or other sterilization equipment.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Responded to equipment malfunctions by troubleshooting and repairing broken and malfunctioning equipment.
- Facilitated seamless communication between departments, coordinating with clinical staff on equipment needs and availability.
- Assisted in staff development by providing guidance to new team members on proper sterile processing techniques.
- Optimized workflow within sterile processing department, allowing for quicker turnaround times and increased productivity.
- Supported surgical teams by responding promptly to last-minute requests and changes, ensuring no delays in surgical procedures.
- Maintained strict adherence to aseptic technique in decontamination process, significantly reducing risk of hospital-acquired infections.
- Enhanced departmental performance by actively participating in quality assurance and improvement meetings.
- Evaluated medical equipment and recommended upgrades when necessary.
Store Manager
5 Years 1 Month- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Developed and implemented successful staff incentive programs to motivate employees.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Sterile Processing Technician
3 Months- Operated sterilization equipment to ensure compliance with infection control standards.
- Collaborated with surgical teams to prepare instruments for procedures, enhancing efficiency.
- Implemented process improvements that reduced turnaround time for instrument preparation.
- Conducted regular quality checks on sterilized equipment, ensuring adherence to safety regulations.
- Wrapped trays, instrument packs, and sets.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Troubleshot medical equipment malfunctions and reported issues to appropriate personnel.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Liaised between medical staff and medical equipment vendors.
- Contributed to significant reductions in cross-contamination incidents through meticulous execution of decontamination protocols.
- Maintained detailed records of sterilization cycles, contributing to hospital's compliance with regulatory standards.
- Facilitated positive working environment by mentoring new technicians, fostering team-oriented atmosphere.
- Maintained strict adherence to aseptic technique in decontamination process, significantly reducing risk of hospital-acquired infections.
- Advanced patient safety with rigorous adherence to infection control policies and procedures.
- Identified parameters and sterilization method required for each item to be sterilized.
- Picked instruments and supplies for surgeries.
- Achieved high levels of accuracy in record-keeping, logging important data related to sterilization cycles and equipment usage.
- Ensured strict adherence to regulatory guidelines during decontamination processes, mitigating risks associated with improper handling of biohazardous materials.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
Cashier
6 Months- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Upsold additional products and services to customers, increasing revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Processed refunds and exchanges in accordance with company policy.
- Set up new sales displays each week with fresh merchandise.
- Lifted up to 50 pounds at once.
Office Clerk
1 Year- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided clerical support, addressing routine, and special requirements.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained and updated office records, both digital and physical.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
Education
A.A.S. - Digital Communications And Media
- Houston Community College Honor Roll 2021
Skills
Product and Service Sales
POS Systems Knowledge
Promotional Effectiveness Review
Customer Experience Management
Staff Management
Inventory Management
Till Counting
Planogram Execution
Customer Service
Team Leadership
Accurate Cash Handling
Staff Training
Maintaining Clean Work Areas
Inventory Control Procedures
Predictive and Preventive Maintenance
Time Management
Order Management
Shrink Reduction
Retail Inventory Management
Store Opening and Closing Procedures
Seasonal Displays
Sales Promotion
Cash Counting
Opening and Closing Procedures
Positive and Friendly
Merchandise Stocking and Replenishing
Leadership Development
Budget Development
Policies and Procedures
Bank and Safe Deposits
Languages
Spanish
Native or Bilingual
References
Monica Randall
Sterile Processing Manager
(713) 446-1384
Oluwafemi Hocquart
Sterile Processing Supervisor
(347) 320-5227
Tommy Goodwin
Area leader
(281) 739-1432
John Barilla
Area leader
(945) 239-9739
Julio Garza
District leader
361-215-2584
Timeline
Sterile Processing Technician
Ben Taub Hospital
06.2025 - CurrentRead More
Sterile Processing Technician
Memorial Hermann
02.2025 - 05.2025Read More
Store Manager
7-eleven
07.2021 - CurrentRead More
Cashier
Dollar Tree
07.2020 - 01.2021Read More
Office Clerk
Shell Oil Company-Shell Health Services
08.2015 - 08.2016Read More
Houston Community College
A.A.S. from Digital Communications And Media
Read More