Elena Clemons
Katy,TX
Summary
Detail oriented professional, organized in multitasking, time management and developing creative solutions for providing highest level of customer service. Offers excellent problem solving and communication skills with a positive attitude.
Overview
18
18
years of professional experience
Work History
Home Decor Lead
Hobby Lobby
10.2022 - Current
- Developed space planning concepts, color palette selections, and textile presentations.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Consulted with clients to determine architectural preference to meet overall design goals.
Visual Merchandiser
H&M Hennes & Mauritz
04.2022 - 09.2022
- Managed aesthetically pleasing window displays to showcase company products and increase sales.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Promoted seasonal products and trends to move stock as well as created visual marketing.
Visual Merchandiser/Merchandise Support Associate
Macy's
11.2021 - 04.2022
- Executed planogram to match images and instructions.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Manually transported mannequins and warehouse materials weighing up to 40 pounds.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Assistant Manager Service Selling
Nordstrom Rack
08.2021 - 11.2021
- Designed displays to deliver memorable store experiences for shoppers.
- Motivated and trained 6 less-skilled service workers on standards and efficiency while strengthening the quality of customer care and increasing productivity.
Logistics Processor
Nordstrom Rack
07.2020 - 11.2020
- Managed in store calls, fitting rooms, and BOH.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Generated documentation and information required for customer shipments.
- Reported customer feedback to management for growth and productivity analysis.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
Merchandise Support Associate
Nordstrom Rack
04.2017 - 07.2020
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Stocked shelves, racks, and cases with new or transferred merchandise.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Visual Presentation Manager
Ashley Furniture Homestore
Willowbrook, Texas
08.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Arts - Fashion Design And Merchandising
Wayne State University
Detroit, MI05.2010
Skills
- Merchandise Retrieval and Distribution
- Proficient in Microsoft Office
- Customer Service
- Productivity and Time Management
- Attention to Detail
- Customer Relationships
- Merchandising and Display
- Warehouse Coordination and Support
- Reliable and Responsible
- Goal Setting and Prioritization
- Product Sales and Promotion
Accomplishments
Awarded All Star award in 2018 for being a top notch team player, taking pride in my work and putting the customer first.
Affiliations
I am affiliated with Alpha Kappa Alpha Sorority Inc.
Beta Mu Chapter 2006
Furniture Repurpose and Restoration
In my spare time i like to thrift old pieces of furniture and give it new life with a fresh coat of paint or stain. Sometimes i keep the piece and other times i donate them to friends or the Goodwill.
Timeline
Visual Presentation Manager
Ashley Furniture Homestore
08.2023 - Current
Home Decor Lead
Hobby Lobby
10.2022 - Current
Visual Merchandiser
H&M Hennes & Mauritz
04.2022 - 09.2022
Visual Merchandiser/Merchandise Support Associate
Macy's
11.2021 - 04.2022
Assistant Manager Service Selling
Nordstrom Rack
08.2021 - 11.2021
Logistics Processor
Nordstrom Rack
07.2020 - 11.2020
Merchandise Support Associate
Nordstrom Rack
04.2017 - 07.2020
Bachelor of Arts - Fashion Design And Merchandising
Wayne State University
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